Product Manager – Card Journeys & Payments Growth

3M HEALTHCARE; Amsterdam; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Salary and bonus package

Pension scheme

13th month salary

8% holiday allowance

Flexible working hours

Hybrid working options

Mobility card

Job summary

ING is seeking a Product Manager (CJE) for Cards Transactions and Card Usage in the Retail Payments domain. You own end-to-end journeys for card transactions, balancing customer needs with commercial goals.

You will collaborate with engineers and cross-country stakeholders to shape features, drive a data-informed product strategy, and deliver improvements used by millions of cardholders. Based in the Netherlands, you will operate in an international setting, advancing card experiences that drive

Qualifications

• 3–5+ years experience in payments, cards, or digital product development in a complex organisation.
• Understand debit and/or credit card products and ecosystem.
• Have a strong focus on customer experience, value creation and commercial impact and you use data confidently to steer decisions.
• Care deeply about customer experience and commercial value.
• Are comfortable working in complex, regulated environments without losing customer focus.
• Are driven by making impact.
• Are a clear communicator influencing others across disciplines and takes ownership.
• Are curious, pragmatic, and entrepreneurial: you take it on and make it happen.
• Are fluent in English (Dutch is a plus) and based in the Netherlands.

Responsibilities

• Take ownership of parts of the debit and credit card journey and actively improve them.
• Turn customer insights, data, and business objectives into clear product choices.
• Shape features and improvements from early idea to launch, ensuring real customer value.
• Work closely with engineers to bring solutions to life.
• Manage priorities, dependencies, and trade-offs.
• Collaborate with stakeholders across countries in an international setting, including card schemes and external partners.

Skills

Payments experience

Data-driven

Customer focus

Stakeholder comms

English fluent

Job description

ING is seeking a Product Manager (CJE) for Cards Transactions and Card Usage in the Retail Payments domain. You own end-to-end journeys for card transactions, balancing customer needs with commercial goals.

You will collaborate with engineers and cross-country stakeholders to shape features, drive a data-informed product strategy, and deliver improvements used by millions of cardholders. Based in the Netherlands, you will operate in an international setting, advancing card experiences that drive