Process Owner

Huxley; Amsterdam; On-site; EUR 75,000 - 100,000; Full time

Job summary

A leading company in the Fintech sector is looking for a Process Owner - PSP Governance to enhance compliance and access management frameworks. The ideal candidate will have a strong background in the payments industry, focusing on developing scalable and compliant solutions that meet regulatory standards. This pivotal role involves documenting existing access models and collaborating across teams to ensure proper alignment with compliance requirements.

Qualifications

• Minimum 3 years in operations, access management, or payments industry.
• Strong analytical and compliance skills.
• Proven experience working with finance-related projects.

Responsibilities

• Documenting user access models for payment service providers.
• Embedding compliance requirements aligned with regulations.
• Collaborating with internal teams for optimization.

Skills

Stakeholder Management

Compliance Knowledge

Analytical Thinking

Cross-Functional Collaboration

Education

Bachelor's Degree in Finance or related field

Job description

Huxley Amsterdam, North Holland, Netherlands

Process Owner

Huxley Amsterdam, North Holland, Netherlands

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Our Fintech team plays a pivotal role in developing scalable, compliant, and innovative solutions that support our partners and ensure alignment with global regulatory frameworks.

Within this team, the Commercial Operations function is responsible for designing and maintaining internal processes and guidelines that support critical workflows, including:

• Partner onboarding
• Contract processing

We are currently seeking a Process Owner - PSP Governance with a strong background in the payments industry and expertise in access management and compliance. This role involves close collaboration with Product, Finance, PSP Administration, and Commercial teams to build access models and document our merchant account structures for both existing and newly onboarded PSPs.

Role Description

As a Process Owner - PSP Governance, you will play a key role in preparing the Commercial Operations team for future success. Your responsibilities will include:

• Documenting the current ("as-is") state of PSP access models and account structures
• Identifying areas for improvement
• Embedding compliance requirements aligned with our regulated legal entity

This role requires strong internal stakeholder and vendor management skills, and ideally, experience in documenting and creating user access models in a similar role within the payments industry.

Key Responsibilities

User Access Policy Model

You will lead the development and execution of a user access policy model for two existing PSPs and one new PSP. This includes:

• Discovery: Mapping available access model types on PSP platforms to our internal team structure
• Review: Assessing and cleaning up the current user base based on the mapped model
• Reporting: Collaborating with PSPs to design robust, SOx-compliant user access reporting
• Superuser Governance: Ensuring internal superuser protocols are reflected in PSP platforms and documenting update procedures
• Regulatory Alignment: Working with our Holdings Financial Services to ensure access models meet regulatory requirements
• Execution: Coordinating with the Bangalore-based PSP Administration team to implement new access models and reporting

Account/Sub-Account Structure

You will also document and optimize the account and sub-account structures for two existing PSPs and one new PSP:

• Liaising with internal teams (Product, Finance, non-Accommodation verticals) to define the purpose of each sub-account
• Documenting settlement bank accounts and currencies linked to each PSP
• Collaborating with Treasury to ensure compliance
• Initiating closure of discontinued sub-accounts
• Ensuring sub-account structures meet the needs of our regulated entity

Qualifications and Skills

• Experience: Minimum 3 years in operations, access management, or a related field, preferably in the payments industry and within regulated environments
• Stakeholder Management: Ability to influence internal teams and external vendors to shape compliant access models
• Compliance Knowledge: Familiarity with regulatory requirements in financial services or technology sectors
• Analytical Thinking: Data-driven mindset with the ability to interpret metrics and drive informed decisions
• Cross-Functional Collaboration: Proven success working with Product, Finance, Commercial, and Compliance teams

Additional Skills and Competencies

• Strong background in Finance
• Excellent communication and presentation skills
• Proven project management experience and ability to motivate teams * Ability to work proactively and independently to meet objectives
• Strong teamwork and interpersonal skills
• Strategic mindset with an understanding of broader business impact
• Adaptability to work across cultures and in complex environments * Ability to prioritize and manage multiple projects simultaneously
• Demonstrated curiosity, tenacity, and collaborative spirit
• Experience in progressively responsible Finance roles
  

Our Fintech team plays a pivotal role in developing scalable, compliant, and innovative solutions that support our partners and ensure alignment with global regulatory frameworks.

Within this team, the Commercial Operations function is responsible for designing and maintaining internal processes and guidelines that support critical workflows, including:

• Partner onboarding
• Contract processing
• Financial management
• Due diligence for payment partners, including Payment Service Providers (PSPs)

We are currently seeking a Process Owner - PSP Governance with a strong background in the payments industry and expertise in access management and compliance. This role involves close collaboration with Product, Finance, PSP Administration, and Commercial teams to build access models and document our merchant account structures for both existing and newly onboarded PSPs.

Role Description

As a Process Owner - PSP Governance, you will play a key role in preparing the Commercial Operations team for future success. Your responsibilities will include:

• Documenting the current ("as-is") state of PSP access models and account structures
• Identifying areas for improvement
• Embedding compliance requirements aligned with our regulated legal entity

This role requires strong internal stakeholder and vendor management skills, and ideally, experience in documenting and creating user access models in a similar role within the payments industry.

Key Responsibilities

User Access Policy Model

You will lead the development and execution of a user access policy model for two existing PSPs and one new PSP. This includes:

• Discovery: Mapping available access model types on PSP platforms to our internal team structure
• Review: Assessing and cleaning up the current user base based on the mapped model
• Reporting: Collaborating with PSPs to design robust, SOx-compliant user access reporting
• Superuser Governance: Ensuring internal superuser protocols are reflected in PSP platforms and documenting update procedures
• Regulatory Alignment: Working with our Holdings Financial Services to ensure access models meet regulatory requirements
• Execution: Coordinating with the Bangalore-based PSP Administration team to implement new access models and reporting

Account/Sub-Account Structure

You will also document and optimize the account and sub-account structures for two existing PSPs and one new PSP:

• Liaising with internal teams (Product, Finance, non-Accommodation verticals) to define the purpose of each sub-account
• Documenting settlement bank accounts and currencies linked to each PSP
• Collaborating with Treasury to ensure compliance
• Initiating closure of discontinued sub-accounts
• Ensuring sub-account structures meet the needs of our regulated entity

Qualifications and Skills

• Experience: Minimum 3 years in operations, access management, or a related field, preferably in the payments industry and within regulated environments
• Stakeholder Management: Ability to influence internal teams and external vendors to shape compliant access models
• Compliance Knowledge: Familiarity with regulatory requirements in financial services or technology sectors
• Analytical Thinking: Data-driven mindset with the ability to interpret metrics and drive informed decisions
• Cross-Functional Collaboration: Proven success working with Product, Finance, Commercial, and Compliance teams

Additional Skills and Competencies

• Strong background in Finance
• Excellent communication and presentation skills
• Proven project management experience and ability to motivate teams * Ability to work proactively and independently to meet objectives
• Strong teamwork and interpersonal skills
• Strategic mindset with an understanding of broader business impact
• Adaptability to work across cultures and in complex environments * Ability to prioritize and manage multiple projects simultaneously
• Demonstrated curiosity, tenacity, and collaborative spirit
• Experience in progressively responsible Finance roles
  

Desired Skills and Experience

payments, process owner, documentation, access management

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

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