Polish-Speaking Order & SAP Specialist (Hybrid)

Applied Medical; Amersfoort; On-site; EUR 32,000 - 48,000; Full time

Job summary

Applied Medical, based at our European headquarters in Amersfoort, NL, is seeking an Order Processor who speaks Polish to join our Customer Service team. You will manage daily order flow, process orders in SAP, and coordinate with multiple departments to ensure timely delivery and accurate invoicing.

The role combines on-site work with hybrid options, offering an international environment, competitive benefits, and opportunities for professional growth within a global medical devices company.

Qualifications

• 1-3 years of relevant experience in a similar (Customer Service) position.
• Good knowledge of MS Office and Windows-based computer applications.
• Experience with SAP is preferred.
• Fluent oral and written communication skills in Polish and English.
• Excellent administrative and communicative skills.

Responsibilities

• Answer incoming phone calls and emails from customers regarding shipments and invoices.
• Process and manage in SAP the daily customer order flow coming in through different channels (e.g. EDI, email, Esker, fax, phone).
• Collect and analyze delivery reports from logistic service providers.
• Communicate with internal departments including Warehouse, Finance, Master Data, and Credit Control to investigate and resolve customer disputes.
• Follow Standard Operating Procedures (SOP) and Quality Processes.

Skills

Customer service experience

MS Office proficiency

Polish & English fluency

Administrative skills

Tools

SAP

Job description

Applied Medical, based at our European headquarters in Amersfoort, NL, is seeking an Order Processor who speaks Polish to join our Customer Service team. You will manage daily order flow, process orders in SAP, and coordinate with multiple departments to ensure timely delivery and accurate invoicing.

The role combines on-site work with hybrid options, offering an international environment, competitive benefits, and opportunities for professional growth within a global medical devices company.