Planning & Support Coordinator

Defion; Zoetermeer; Hybrid; EUR 36,000 - 54,000; Full time

Benefits offered by this job

Salary by agreement

Outings and study trip

Informal culture

Collegial team

Job summary

DEFION is seeking a Planning & Support Coordinator for the Prevent department in Zoetermeer. You will help organize planning and capacity for consultants across vulnerability assessments, pentests, and awareness programmes, coordinating calendars and handovers between Sales and Consultancy. Excellent Dutch and English are required.

You will work hybrid, with 3–4 office days per week, and 32–40 hours weekly, in a fast-growing cyber-security firm.

Qualifications

• Experience in planning and organising, e.g., as a planner or coordinator.
• MBO 4 or higher education or equivalent.
• Affinity with IT or cyber security.
• Strong organisational skills and attention to detail.
• Good communication in Dutch and English.

Responsibilities

• Support Prevent managers in planning and allocating consultants’ capacity across ongoing assignments.
• Keep planning and calendars up to date and clear for projects and recurring services.
• Be the first point of contact for consultants and clients on planning and coordination questions.
• Monitor deadlines and alert managers when a schedule is at risk of slipping.
• Support hand-over of new assignments from Sales to Consultancy by recording agreements and details carefully.
• Compile overviews and reports on planning and capacity for the Prevent managers.

Skills

Planning experience

Organisational skills

Communication skills

Dutch and English proficiency

Education

MBO 4 or higher

Job description

Hybrid, 3 to 4 days a week in the office

Employment

32 to 40 hours a week

Team

Prevent

You make sure DEFION’s preventive services run smoothly. You keep track of planning, calendars and capacity, and flag in good time when something threatens to go wrong.

DEFION helps organisations become resilient against digital threats. Our Prevent department proactively reduces our clients’ attack surface: from vulnerability management and security awareness to pentests and risk assessments.

As Planning & Support Coordinator you support the Prevent managers in the day-to-day organisation of these services. You keep track of the planning of projects and recurring services, such as vulnerability assessments, pentests and awareness programmes, and make sure appointments, calendars and capacity line up. You are an important point of contact for consultants and clients on practical matters, and you flag early when something threatens to go wrong, so the managers can adjust quickly.

The role is based in our Zoetermeer office and requires good Dutch and English.

What you will do

• You support the managers in planning and allocating consultants’ capacity across ongoing assignments.
• You keep the planning and calendars of projects and recurring services up to date and clear.
• You are the first point of contact for consultants and clients on practical questions about planning and coordination.
• You monitor deadlines and let the managers know in good time when a schedule is at risk of slipping.
• You support the hand-over of new assignments from Sales to Consultancy by recording agreements and details carefully.
• You compile overviews and reports on planning and capacity for the Prevent managers.

What you bring

Must have:

• Experience in planning and organising, for example as a planner, coordinator or in another support role
• At least secondary vocational (MBO level 4) or higher professional education, or equivalent working level
• An affinity with IT or cyber security, and an understanding of what DEFION does and the context our clients work in
• Strong organisational skills and an eye for detail, even when a lot is happening at once
• Good communication skills: you switch easily between clients, consultants and managers
• You are precise, proactive and helpful
• Good command of Dutch and English, spoken and written

What we offer

Why you will enjoy working here

A role that matters

A valuable support role in a fast-growing, specialised security organisation.

Room for your ideas

Room to help shape how we organise planning and support within Prevent.

Outings and study trip

Enjoyable company outings and an annual study trip.

Salary by agreement

A salary we agree together based on your experience.

Informal culture

An informal company where “work hard, play hard” is genuinely lived.

Collegial team

A collegial team with short lines of communication and plenty of room for your own input.