Pipeline & Process Lead - Commercial Operations

Fresco Select; Netherlands; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

30 days of annual leave

Collective pension plan

Flexible working hours

MacBook and essential work tools

Room for learning and professional growth

Job summary

A product compliance specialist in the Netherlands is seeking a Commercial Operations Specialist to manage the commercial pipeline effectively. Responsibilities include ensuring the clarity of opportunities and collaborating with Sales and Marketing. Ideal candidates should have HBO-level capability and experience in sales pipelines. The company offers a competitive salary, flexible working hours, and a supportive work environment for professional growth.

Qualifications

• Experience managing sales pipelines and CRM systems.
• Ability to make decisions based on limited information.
• Proficient in written and spoken English; Dutch and German is a plus.

Responsibilities

• Own and manage the commercial pipeline structure.
• Ensure clarity and ownership for each opportunity.
• Review inbound inquiries for commercial relevance.
• Engage with prospects for context when needed.
• Maintain reliable pipeline reporting.

Skills

Sales process management

CRM systems knowledge

Structured decision-making

Collaborative work

Strong English communication

Education

HBO-level working and thinking capability

Job description

B-t-b/retail •+3 yrs •Bachelor •Middle of the NL •Fulltime or 32 h

For a unique company in the Netherlands facilitating product compliance, we have a vacancy for a new position as Commercial Operations Specialist.

You will be responsible for the structure, reliability and day-to-day management of the commercial pipeline. You ensure that opportunities are clear, up to date and actively managed, allowing Sales to focus on high-value conversations at the right time.

You can design this commercial process together and make it most effective.

We believe focus makes the difference. Our focus is product and supply chain compliance. Our mission is to help companies bring products to market successfully, responsibly and sustainably. With our software-as-a-service (SaaS) solution, we support manufacturers, importers, brand owners and (online) retailers with the tools, knowledge and structure they need to operate compliantly. Together, we work towards a world where products can be trusted.

What you will do

• Your responsibilities include:
• Owning the structure and hygiene of the commercial pipeline.
• Ensuring every opportunity has clear ownership, next steps and an accurate status.
• Defining and maintaining working agreements with Sales and Marketing.
• Identifying and resolving stalled, outdated or unclear opportunities.
• Reviewing inbound enquiries and assessing commercial relevance and readiness.
• Engaging directly with prospects when context or judgement is required.
• Preparing and handing over well-qualified opportunities to Sales.
• Preventing premature or low-value escalation to Sales.
• Maintaining clear and reliable pipeline reporting.
• Identifying patterns, issues and improvement opportunities in commercial processes. You do not close deals or negotiate pricing; your impact comes from judgement, structure and follow-up.

The team

You will be part of the Commercial team and report to the Commercial Director. You work closely with Sales, Marketing and Customer Success. Roles and responsibilities are clearly defined, collaboration is direct and practical, and decisions are based on facts rather than assumptions.

Your background

You combine commercial insight with operational discipline.You:

• Have HBO-level working and thinking capability.
• Have experience with sales pipelines and CRM systems.
• Can assess commercial relevance based on limited information.
• Work in a structured and disciplined way.
• Make clear, defensible decisions and communicate them well.
• Collaborate effectively across teams.
• Have strong written and spoken English (Dutch and German is a pro).

What we offer

You will find the space and support to do your work properly. We offer:

• A responsible and impactful role within a growing organisation.
• An informal working environment with committed colleagues.
• A MacBook and everything you need to work efficiently.
• Flexible working hours and the option to work partly from home.
• 30 days of annual leave based on full-time employment.
• A collective pension plan and disability insurance.
• A competitive salary, aligned with your experience.
• Room for learning, development and professional growth.

The company

We are a specialist in product compliance. We support companies worldwide in bringing safe and compliant products to market. We are known for our expertise, pragmatic mindset and high quality standards. With over 60 colleagues across five locations in the Netherlands, Germany, the United Kingdom, Hong Kong and China, we combine international reach with a personal way of working.