People Operations Lead

Marktplaats; Amsterdam; On-site; EUR 70,000 - 100,000; Full time

Job summary

Marktplaats, based in Amsterdam, seeks an experienced People Operations Lead to own the HRIS, data integrity and payroll-related processes within the People function. You will redesign workflows using automation and AI to simplify operations and improve reliability for employees and managers.

You will join a cross-functional team, collaborating with HR, finance, IT and external providers to ensure compliant, efficient operations and accurate reporting. Fluency in Dutch and English is required.

Qualifications

• 5+ years of hands-on People Operations or HR generalist experience, ideally in a fast-paced, technology-led organisation.
• Proven experience managing an HRIS, with a solid understanding of how employee data flows across HR, payroll, benefits and other platforms.
• Experienced in administering employee changes, payroll inputs and benefits.
• Ownership-driven, someone who follows work through and takes pride in delivering accurate, dependable work.
• Able to turn inefficient ways of working into practical processes and, using automation and AI pragmatically.
• Working knowledge of Dutch employment law, strong project management skills and the ability to communicate effectively across teams and providers.
• Must be fluent in Dutch and English, written and spoken.

Responsibilities

• Run day-to-day People Operations across the employee lifecycle, ensuring administration, documentation, approvals and system updates are completed accurately and on time.
• Own our HRIS and connected People platforms, keeping data accurate, secure and compliant across HR, payroll, benefits and performance systems.
• Coordinate payroll inputs, salary and leave changes and benefits enrolment, and be the go-to person for employees and managers on People processes and benefits.
• Redesign workflows and use automation and AI to reduce manual work and create simpler, more reliable processes with appropriate controls.
• Partner with People Business Partners, Talent Acquisition, Finance, IT, Payroll and external providers to resolve issues, maintain policies and deliver reliable reporting.

Skills

People Operations

HR Generalist

HRIS Management

Payroll Administration

Automation & AI

Dutch Employment Law

Dutch/English Communication

Tools

HiBob

Job description

About Marktplaats

Marktplaats is one of the Netherlands' leading online marketplaces, helping make commerce more sustainable by giving products an extended life. With over 2.1 million buyers and sellers visiting our platform every day, around 350,000 new listings added daily and users spending an average of 22 minutes per visit, we're building a platform that people use and trust. Every connection we enable helps people save money, earn money and reduce waste. As part of Adevinta, one of Europe's leading online classifieds groups, we're building products that make buying and selling second-hand products simpler, safer and better for everyone.

About Marktplaats

Marktplaats is one of the Netherlands' leading online marketplaces, helping make commerce more sustainable by giving products an extended life. With over 2.1 million buyers and sellers visiting our platform every day, around 350,000 new listings added daily and users spending an average of 22 minutes per visit, we're building a platform that people use and trust. Every connection we enable helps people save money, earn money and reduce waste. As part of Adevinta, one of Europe's leading online classifieds groups, we're building products that make buying and selling second-hand products simpler, safer and better for everyone.

This role sits within our People function in our Amsterdam office, home to over 300 talented professionals, where cross-functional teams design, develop and scale the products that millions of users rely on every day across our Benelux marketplaces, Marktplaats and 2dehands/2ememain.

We’re looking for an experienced, hands-on People Operations Lead to own and run the operational backbone of our People function. This is a role for someone who enjoys making things work and keeping them working.

You will combine day-to-day HR administration with ownership of our HRIS, people data, payroll inputs, benefits and compliance. You will also redesign workflows using technology, automation and AI to make our operations simpler, more reliable and easier for employees and managers.

What You Will Do

• Run day-to-day People Operations across the employee lifecycle, ensuring administration, documentation, approvals and system updates are completed accurately and on time.
• Own our HRIS and connected People platforms, keeping data accurate, secure and compliant across HR, payroll, benefits and performance systems.
• Coordinate payroll inputs, salary and leave changes and benefits enrolment, and be the go-to person for employees and managers on People processes and benefits.
• Redesign workflows and use automation and AI to reduce manual work and create simpler, more reliable processes with appropriate controls.
• Partner with People Business Partners, Talent Acquisition, Finance, IT, Payroll and external providers to resolve issues, maintain policies and deliver reliable reporting.

Who You Are

• 5+ years of strong, hands-on People Operations or HR generalist experience, ideally in a fast-paced, technology-led organisation.
• Proven experience managing an HRIS, with a solid understanding of how employee data flows across HR, payroll, benefits and other platforms.
• Experienced in administering employee changes, payroll inputs and benefits.
• Ownership-driven, someone who follows work through and takes pride in delivering accurate, dependable work.
• Able to turn inefficient ways of working into practical processes and, using automation and AI pragmatically.
• Working knowledge of Dutch employment law, strong project management skills and the ability to communicate effectively across teams and providers.
• Must be fluent in Dutch and English, written and spoken.

Bonus Points

• Experience configuring and administering HiBob.
• Experience with HR-system integrations, People reporting or AI-enabled workflows.

This role is based out of our Amsterdam office. While we offer flexibility, we value in-person collaboration and encourage our teams to spend regular time in the office.

Our DNA

Ownership: We take ownership, step in where needed and make things happen.

Engagement: We show up for each other, build meaningful connections, celebrate success and enjoy the ride together.

Customer Focus: We put our customers at the heart of our decisions, back our ideas with data and deliver value that makes a difference.

Execution: We move with purpose, challenge ideas respectfully, act with confidence and deliver at pace.

Curiosity: We ask questions, challenge the status quo, embrace learning and turn insights into better decisions.

Equal Opportunity Statement

Marktplaats is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.