Sr. HR Operations Specialist

SoftwareOne; Amsterdam; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Flexible hybrid

Training budget

Career development

Wellbeing support

Unlimited holidays

Job summary

SoftwareOne is seeking a Sr. HR Operations Specialist to support the BeNeLux employee lifecycle, payroll coordination, and HR data management across multiple systems. You will partner with Finance and external providers in a remote, international team, ensuring accurate records and compliant processes.

Hybrid work with Amsterdam office, strong Dutch and English required, and a focus on process optimization, data quality, and exceptional service delivery to employees and managers.

Qualifications

• 3+ years of experience in HR administration in digital environments.
• Experience in BeNeLux HR operations and labor law knowledge.
• Ability to handle confidential information independently in a remote setting.
• Strong data skills and proficiency with Excel.

Responsibilities

• Manage HR administration requests through ServiceNow and HR systems.
• Support full employee lifecycle in Workday and related systems.
• Prepare HR documents such as contracts and salary letters.
• Coordinate monthly payroll activities for BeNeLux with Finance and external providers.
• Ensure data accuracy and compliance with auditors and authorities.
• Drive continuous improvement of HR processes and service delivery.
• Provide guidance on HR inquiries and route employees to the right teams.

Skills

HR Administration

BeNeLux HR operations

Integrity & discretion

Organization & time management

Data analysis & Excel

Remote collaboration

Tools

ServiceNow

Workday

Excel

Job description

Why SoftwareOne?

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

The role

• Do you thrive on bringing structure, accuracy, and efficiency to HR operations while managing key employee lifecycle processes across multiple HR systems?
• Are you motivated by the opportunity to optimize processes, support payroll activities, and deliver outstanding HR service for employees across the BeNeLux region?

Practical Information

Location: Amsterdam, Netherlands | Work Arrangement: Hybrid | Reports to: P&C Operations Team Lead - Benelux | Visa Requirements: Valid working visa for Netherlands | Language Requirements: fluent/professional Dutch and English, both written and verbal

As our Sr. HR Operations Specialist, you will play a key role in delivering efficient HR administration and continuously improving our people’s processes. Your responsibilities will include supporting the employee lifecycle, from employment and onboarding to absence management, documentation, payroll data administration, and HRIS management. You will be part of a remote People & Culture team supporting the BeNeLux region, helping to ensure a best-in-class employee experience through exceptional service, operational excellence, and process optimization.

Key Responsibilities

• Manage HR administration activities and respond to employee and manager requests with accuracy and efficiency through ServiceNow and other HR systems
• Support the full employee lifecycle in Workday and related systems, including onboarding, offboarding, transfers, promotions, salary changes, and verification of required documentation and employee data updates
• Maintain accurate employee records and prepare HR documentation, such as employment contracts, salary letters, deduction agreements, and other personnel documents
• Coordinate monthly payroll activities for Belgium and Luxembourg, preparing payroll data and working closely with Finance and external payroll providers
• Ensure employee data accuracy and compliance while collaborating with auditors, local authorities, and other internal stakeholders
• Drive continuous improvement of HR processes, service delivery, execution, and technology utilization to enhance operational efficiency and employee experience
• Contribute to HR projects and initiatives while providing guidance on HR-related inquiries and directing employees to the appropriate teams when needed

What we need to see from you

• 3+ years of experience in HR administration, ideally within a modern, digitalized organization
• Experience supporting HR operations in the BeNeLux region, with a strong understanding of labor legislation in at least one BeNeLux country and a willingness to learn about the others
• Strong integrity, discretion, and the ability to handle confidential information while working independently in a remote and international environment
• Excellent organizational and time management skills, with the ability to prioritize and adapt in a fast-paced, changing environment
• A process-oriented mindset combined with strong analytical skills, attention to detail, and confidence working with data and Excel
• A proactive, self-managing approach with a focus on accuracy, continuous improvement, and efficient process execution
• A collaborative team player who thrives in a matrix organization and can build strong working relationships across a geographically dispersed remote team

What we offer

• A close-knit, international and inclusive culture where you can be yourself and make a real impact
• Flexible hybrid working, combining time at home with collaboration in our Amsterdam office
• Extensive learning and development opportunities, including training, mentoring, knowledge sharing, and a dedicated training budget
• A competitive salary and benefits package, including generous time off, mobility options, and support during important life events
• A strong focus on wellbeing, with mental health support, coaching, and regular social activities that help our teams connect, learn, and have fun together
• Unlimited holidays

Job Function

People & Culture

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore SOAR program.