People-Centric Office Facilitator – Groningen (Onsite)

1100 Springer Nature B.V.; Groningen; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Springer Nature is seeking an Office Facilitator in Groningen to be the central point of contact for employees, visitors, suppliers and workplace service providers. This on-site role focuses on creating a welcoming, organized and engaging office environment while ensuring smooth day-to-day operations.

You will coordinate facilities, provide employee support, and engage with the community to enhance the workplace experience.

Qualifications

• Essential MBO-level qualification or equivalent experience.
• Experience in office coordination, facilities management, hospitality or similar customer-facing environment.
• Excellent interpersonal and communication skills with the ability to build positive relationships at all levels.
• Strong organisational skills with the ability to manage multiple priorities and administrative processes.
• Proactive, service-oriented approach and genuine passion for supporting people.
• Good working knowledge of Microsoft Office applications and workplace systems.
• Fluency in Dutch and English.
• Desirable BHV certification or willingness to obtain certification.
• Experience coordinating office events or engagement activities.
• Experience working with external suppliers, contractors or facilities providers.

Responsibilities

• Act as the first point of contact for employees, visitors and external partners, delivering a welcoming and professional experience.
• Communicate effectively with colleagues, suppliers and stakeholders, ensuring information and requests are handled clearly.
• Coordinate day-to-day office operations, maintaining high standards of facilities and workplace services.
• Provide timely and effective support to employees and visitors.
• Coordinate office events, meetings and engagement initiatives with project management discipline.
• Monitor workplace processes and support quality management and continuous improvement.
• Support governance, risk and compliance by maintaining a safe and compliant environment.
• Identify opportunities to improve the employee experience and office culture.

Skills

Office coordination

Facilities management

Hospitality

Microsoft Office

Fluency in Dutch and English

Education

MBO-level qualification

Tools

Microsoft Office

Job description

Springer Nature is seeking an Office Facilitator in Groningen to be the central point of contact for employees, visitors, suppliers and workplace service providers. This on-site role focuses on creating a welcoming, organized and engaging office environment while ensuring smooth day-to-day operations.

You will coordinate facilities, provide employee support, and engage with the community to enhance the workplace experience.