Hours: 40 per week
Type of contract: Permanent position
Location & way of working: Amsterdam head office, minimum 4 days a week on-site.
Team: This role leads 1 Payroll Specialist
Urban Gym Group is a fast-growing, multi-brand fitness organization committed to providing innovative and inspiring fitness experiences. With gyms across the United Kingdom, the Netherlands, Dubai, and Ireland — including TrainMore, Gymbox, Clubsportive, The CLB, RUSH, PILAT3S, TRIB3, and Gym Warehouse — we are dedicated to empowering people to live healthier, happier lives. We value teamwork, innovation, and a passion for fitness, and we’re looking for a Payroll Manager who can take full ownership of our payroll function and drive it forward as we continue to grow.
The Payroll Manager owns the end-to-end payroll function for Urban Gym Group, ensuring accurate, compliant, and timely monthly payroll across the UK, the Netherlands, and Ireland, with growing involvement in Dubai and any further markets as the Group expands. This is a permanent role with real ownership: beyond keeping payroll running smoothly, you’ll be expected to professionalize and improve the function, lead the transition to a new payroll system, and lead payroll related projects. . You’ll work closely with the Finance Director, the HR team, and our external payroll providers, and will be a key player as we scale across multiple international markets.
The role has a strong operational and multi-country focus, covering a dynamic workforce including flex workers and zero-hours contracts across club operations. You’ll also support the integration of newly acquired entities into the Group’s payroll processes and systems, including the transition and harmonization of payroll activities previously managed outside the Group, as well as the integration of further countries as Urban Gym Group expands.
Goals of the role
- Own and continuously improve the end-to-end payroll function for all Urban Gym Group countries, ensuring accurate, compliant, and timely payroll every month.
- Lead the implementation of a new payroll system (Rippling) and drive the migration from current providers and processes.
- Take ownership of a broader set of HR responsibilities alongside payroll, strengthening the link between payroll, HR, and the business.
- Build a scalable payroll function that can support Urban Gym Group’s continued growth, including entry into new countries.
Key responsibilities
Payroll Ownership & Processing
- Own and manage end-to-end monthly payroll for employees across the UK, the Netherlands, and Ireland, with growing involvement in Dubai and other countries as the Group expands.
- Liaise with external payroll providers to ensure accurate and timely submission of payroll data.
- Ensure correct processing of salaries, deductions, bonuses, expenses, and benefits across all clubs and countries.
- Providing proactive advice to management and senior leadership on payroll and related areas, such as legislation and tax.
- Coordinate payroll inputs from HR, club managers, and other internal stakeholders.
- Act as the primary point of contact for payroll-related queries from employees and the business.
- Ensure compliance with payroll regulations and tax requirements in each country (e.g. HMRC in the UK, Belastingdienst in the Netherlands, and the equivalent authority in Ireland).
- Manage statutory requirements including social security, pension contributions, and tax filings.
System Implementation & Process Improvement
- Lead or play a leading role in the implementation and migration of a new payroll system , working closely with Finance, HR, and external vendors.
- Identify and drive improvements to payroll processes, controls, and reporting as the Group scales.
- Support data migration, configuration, integrations with HR systems, testing, and parallel payroll runs.
- Act as the day-to-day liaison with vendors and external payroll providers during onboarding and go-live.
HR Responsibilities
- Line-manage and develop the Payroll Specialist reporting to you.
- Support and/or own a defined set of HR processes alongside payroll, such as contract administration, onboarding/offboarding, and employee data management.
- Act as a point of contact for employees and managers on payroll- and HR-related policies and procedures.
- Work closely with the recruitment and HR team to ensure a consistent employee experience from hire to payroll.
What we’re looking for
- Multi-country payroll experience (UK, Netherlands, potentially Ireland) is required; Dubai payroll exposure is not required at this stage.
- Experience with AFAS (current Dutch payroll system) is preferred; broader experience with payroll system implementation or migration is important.
- Experience in a scale-up environment is a plus.
- Comfortable combining payroll ownership with leading payroll related projects.
- Senior payroll professional with the ability to work independently, take ownership, and operate with minimal supervision in a dynamic environment.
- Solid working knowledge of payroll regulations, tax rules, and statutory obligations in the countries you’ll support.
- Advanced Excel skills, including reporting, pivot tables and complex formulas.
- Solid working knowledge of common payroll and HR systems.
- Minimum qualification: PDL (Praktijkdiploma Loonadministratie); a VPS (Vakbekwaamheid Payroll Specialist) qualification is a plus.
- Up to date with all relevant payroll legislation, regulations and tax rules in both the Netherlands and the UK.
- Excellent experience in preparing management reports for both the business and payroll.
- Solid understanding of time and attendance registration, the related regulations and how it is processed in payroll.
- Fluent in English (Dutch is a pre).
- Excellent organizational and communication skills.
What we offer
- Full ownership of the payroll function at a fast-growing, multi-brand fitness operator.
- Direct collaboration with the Finance Director and the wider Finance and HR teams.
- A competitive salary and 8% holiday pay based on your annual salary.
- 26 holidays based on full-time employment.
- Exchange of Public Holidays.
- Pension plan to support your future.
- Participate in our Work in Club Programme.
- Charity work one day per year.
- Unlimited access to all our first class locations for you and a +1.
- At Urban Gym Group, well-being is key, therefore, you and your family members have unlimited access to the services of our well-being partner OpenUp.
- Remote work option for 10 working days a year.
- An informal, ambitious working culture with offices in Amsterdam.