Parts Sales Coordinator - German & English

Blue Lynx; Lelystad; Presencial; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation days 25

Bonus: guaranteed and performance

Pension plan

Training sessions

Travel to events

Descripción de la vacante

Blue Lynx in Lelystad, Netherlands, is seeking a German-speaking Parts Sales Coordinator to join our expanding team. You will collaborate with dealers and internal teams to ensure accurate order fulfilment, verify part numbers, and coordinate with the Technical Department for timely dealer responses.

The ideal candidate will be fluent in German and English, with 3+ years in after-sales roles, preferably in automotive or machinery manufacturing.

Formación

• Fluent in German and English, written and spoken.
• 3+ years in after-sales roles, preferably in automotive or machinery manufacturing.
• Proficient in data/statistical analysis; Power BI is a plus.
• Knowledge of logistics processes is advantageous.
• SAP experience is an asset.

Responsabilidades

• Collaborate with dealers and internal teams to ensure accurate order fulfilment, including verification of part numbers and shipment plans.
• Coordinate with Technical Department to respond to dealer inquiries.
• Support suppliers in resolving spare parts issues and implement preventive measures.
• Manage dealer orders by urgency (breakdown/stock) for efficient processing.
• Conduct dealer visits to assess performance and provide recommendations.
• Develop regional spare parts sales and marketing strategies to help dealers improve after-sales service.
• Plan and implement sales promotions based on data-driven analysis.
• Monitor pricing by parts categories and provide competitive recommendations.
• Track dealer inventory and offer stocking recommendations.
• Prepare spare parts lists for new dealers and models.
• Deliver training to dealers on the spare parts management system.
• Propose initiatives to improve daily operations and workflow.

Conocimientos

German language

English language

Data analysis

Herramientas

Power BI

SAP

Descripción del empleo

Our esteemed client is a rapidly growing global leader in industrial construction machinery with a strong presence across Europe and Asia. The company is known for its innovative solutions, high-quality products, and dedication to sustainability in the industry.

Currently, they are looking for a German-speaking Parts Sales Coordinator to join their expanding team in Lelystad.

Job Profile for Parts Sales Coordinator

Responsibilities will include, but not be limited to:

• Collaborate closely with dealers and internal teams to ensure accurate and timely order fulfilment, including verification of part numbers, shipment plans, and applicable discount levels
• Coordinate with the Technical Department to provide accurate and timely responses to dealer technical inquiries
• Support suppliers in resolving outstanding spare parts issues promptly and implement preventive measures to avoid recurrence
• Manage and prioritise dealer orders based on urgency (e.g., breakdown orders, stock orders) to ensure efficient processing
• Conduct dealer visits to assess performance, identify strengths and areas for improvement, and provide clear recommendations
• Develop and implement a regional spare parts sales and marketing strategy to help dealers improve their after-sales service capabilities
• Develop and plan sales promotional campaigns where necessary, based on data-driven analysis
• Monitor pricing levels by parts categories in the assigned territories and make recommendations to us to stay competitive
• Track dealer inventory levels and offer data-backed stocking recommendations
• Prepare spare parts recommendation lists for new dealers and newly launched models
• Deliver comprehensive training to dealers on the spare parts management system
• Propose and implement initiatives to improve daily operations, including systemisation, standardisation, and workflow optimisation

Candidate Profile for Parts Sales Coordinator

• Must be fluent in German and English, written and spoken
• 3+ years of experience in after-sales positions, preferably in the automotive or machinery manufacturing field
• Proficient in data/statistical analysis and reports, Power BI is beneficial
• Knowledge of the full process of logistics is preferred
• Computer skills and operational experience in SAP are considered an advantage
• Team worker, flexible to work with various cultural backgrounds
• Conflict-solving with very good communication skills

What Our Client Offers

• 25 vacation days per year based on full-time hours
• Guaranteed bonus and performance-based bonus
• Pension plan
• Training sessions
• Opportunity to travel to events around Europe