Part-time Front Office Crew Member

Hotelprofessionals - Moxy/Residence Inn The Hague; Den Haag; On-site; EUR 16,531 - 22,041; Part time

Benefits offered by this job

IHCP Marriott discount

Discounts with IHCP card

Free guest experience night

€250 not-sick bonus

Growth within IHCP×Marriott

Training and development

Team feel like family

Job summary

Hotelprofessionals - Moxy/Residence Inn The Hague is seeking part-time Front Office Crew Members to welcome guests in The Hague. You will handle check-ins, reservations, payments and guest requests while keeping the front desk organized and HACCP-compliant.

The role is ideal for students or those seeking weekend, evening or night work in a lively hotel, with Marriott brands as part of the IHCP network. Join a dynamic team in a premier dual-branded property and grow with IHCP × Marriott.

Qualifications

• English fluency is required; Dutch is a plus.
• Self-starter with a passion for hospitality.
• Experience in a similar front desk role is preferred but not required.
• Ability to work evenings, weekends, and night shifts.
• Two professional references required.

Responsibilities

• Create exceptional guest experiences with the team.
• Process guest check-ins and check-outs.
• Confirm reservations, assign rooms, and activate key cards.
• Handle payments and resolve late or disputed charges.
• Answer calls, messages, and guest requests.
• Provide directions and local recommendations.
• Serve food and beverages when needed.
• Keep the front office area clean and HACCP-compliant.
• Maintain front office equipment.
• Support the team and foster a positive work environment.
• Share local tips and discoveries with guests.

Skills

English communication

Self-starter

Hospitality mindset

Flexible schedule

Job description

Ready to welcome, wow and work around your schedule?

Dual-branded. Double the experience. IHCP is looking for part-time Front Office Crew Members to join our Moxy & Residence Inn by Marriott hotel in the iconic Muzentoren, right in the heart of The Hague.

Two brands, one building, 311 rooms. Part of Marriott International, the world’s biggest hospitality company, our hotel opened in August 2022 and is proudly the largest hotel in The Hague.

This role is perfect if you’re studying, looking for a weekend, evening or night job, or simply don’t want (or can’t) work full-time but still want to be part of something big.

Moxy is bold, playful and social, where guests grab a drink, play a game and connect.
Residence Inn is all about longer stays and feeling at home, with a lounge where guests live, work and relax.

One shift you’re in full Moxy mode, the next you’re creating that warm Residence Inn welcome. Best of both worlds? Always.

JOB DESCRIPTION

As a part-time Front Office Crew Member, you are the host, the problem solver and the first impression our guests will remember.

You’re the welcoming force of the hotel, the FUN HUNTER, young at heart, playful and always ready to WOW.

Your role includes:

• Creating exceptional guest experiences together with the team
• Processing guest check-ins and check-outs
• Confirming reservations, assigning rooms and activating key cards
• Handling payments and resolving late or disputed charges
• Answering and processing guest calls, messages and requests
• Providing directions and local recommendations
• Serving food & beverages when needed
• Keeping your work area clean, organized and HACCP-compliant
• Taking care of front office equipment
• Supporting the team and contributing to a positive work environment
• Sharing local tips and unique discoveries with guests

JOB REQUIREMENTS

You:

• Are excited to work in a new and dynamic hotel in The Hague
• Communicate confidently in English (Dutch is a plus)
• Are a self-starter with a passion for hospitality
• Preferably have experience in a similar role (nice to have, not a must)
• Can work independently and take responsibility
• Are flexible to work evenings, weekends and/or night shifts
• Are looking for a part-time role
• Can provide two professional references

We offer

• A great place to work in a completely new and diverse team
• A true work hard, play hard mentality
• A work environment where learning & development are a priority
• The chance to grow within an IHCP × Marriott hotel
• Marriott Associate Discount Rates worldwide
• A competitive salary according to the Horeca CAO
• And a team that feels like a second family

And on top of that, IHCP employee benefits, including:

• A bucket list program where we save money for your wish list
• A free guest experience in the hotel you work for
• A €250 not-sick bonus
• A free night stay
• A €150 recruitment incentive
• Special rates in all IHCP hotels
• Discounts with your IHCP employee card
• Access to unlimited digital Dutch language courses

Uren

Parttime

Dienstverband

parttime

Type vacature

Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract

parttime