Overnight Guest Experience Host

Leonardo Hotels Benelux; Amsterdam; On-site; EUR 26,000 - 29,000; Part time

Benefits offered by this job

Travel allowance

Discount nights for family and friends

25 days holiday + 5 extra days can be

Company bicycle scheme

Referral bonus scheme

Creative work environment

Gifts for special moments

Job summary

Leonardo Hotels Benelux in Amsterdam is seeking a dedicated night-audit/guest services associate to cover the 23:00–07:00 shift. You will check guests in and out with a colleague, respond to questions, and prepare arrivals for the next day so colleagues can start smoothly in the morning.

You live in the Amsterdam region, speak fluent English, and bring a positive, guest-first attitude. MEWS experience is a plus.

Qualifications

• Positive outlook and enthusiastic attitude.
• Enjoys teamwork but can work independently.
• Puts guests first and aims to provide the best service.
• Strong sense of responsibility.
• Fluent English; Dutch is a plus.
• Residence in the Amsterdam region.
• Experience with MEWS system is an advantage.

Responsibilities

• Shift starts at 23:00 and ends at 07:00.
• Check guests in and out with a colleague and answer questions.
• Prepare the arrivals for the next day for a smooth morning start.
• Order taxis or provide items like extra blankets; transfer tasks to morning shift.

Skills

Positive attitude

Team player

Guest-first service

Responsibility

English fluency

Amsterdam resident

Tools

MEWS system

Job description

Leonardo Hotels Benelux in Amsterdam is seeking a dedicated night-audit/guest services associate to cover the 23:00–07:00 shift. You will check guests in and out with a colleague, respond to questions, and prepare arrivals for the next day so colleagues can start smoothly in the morning.

You live in the Amsterdam region, speak fluent English, and bring a positive, guest-first attitude. MEWS experience is a plus.