Operations Manager

Stryker; Venlo, Heierhoeven; On-site; EUR 68,000 - 127,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Stryker is seeking a Kit Operations Manager to lead the daily operation of the Value-Added Services function within a regulated logistics environment in the Netherlands. You will drive operational excellence, manage budgets, develop high-performing teams, and ensure quality, safety, customer satisfaction and financial performance.

Travel is around 10%. The role offers incentive compensation and a comprehensive benefits package alongside base salary.

Qualifications

• Minimum 8 years of experience in manufacturing, logistics, warehousing, or distribution management.
• Minimum 2 years of people management experience.
• Experience applying Lean or other continuous improvement methodologies to operational improvement.
• Experience with warehouse management systems and capacity planning.
• Bachelor's degree in Operations, Warehousing, Logistics, Supply Chain, or related field.
• Certification in Lean, Six Sigma, or related discipline.
• Experience supporting operational integrations, centralisation projects, mergers, acquisitions, or large-scale business growth initiatives.
• Experience working within a medical device or regulated environment operating to ISO 13485 standards.

Responsibilities

• Lead the daily operation of the Value-Added Services function, ensuring service, quality, safety, and productivity targets are achieved.
• Manage departmental budgets, forecasts, and cost controls to deliver annual financial objectives.
• Develop, implement, and maintain operational procedures and quality systems that comply with medical device industry standards and environmental requirements.
• Drive continuous improvement initiatives using Lean methodologies to improve efficiency, quality, customer experience, and operational performance.
• Partner with internal and external customers to resolve operational issues, improve service levels, and support long-term business relationships.
• Build, coach, and develop operational teams to strengthen capability, engagement, retention, and succession planning.
• Lead infrastructure, equipment, process, and technology improvements to support operational scalability and future growth.
• Oversee emergency preparedness activities, including response planning, training, drills, incident reviews, and coordination with external emergency services.

Skills

Lean / continuous improvement

People management

Budgeting & cost control

Process optimization

Education

Bachelor's degree in Operations, Warehousing, Logistics, Supply Chain, or related field

Tools

WMS

Job description

Work Flexibility

Onsite Join a high-impact leadership role where you will shape the future of a fast-paced logistics and distribution operation supporting medical device customers. As Kit Operations Manager, you will drive operational excellence, lead growth initiatives, and develop high-performing teams while ensuring compliance, quality, customer satisfaction, and financial performance.

What You Will Do

• Lead the daily operation of the Value-Added Services function, ensuring service, quality, safety, and productivity targets are consistently achieved.
• Manage departmental budgets, forecasts, and cost controls to deliver annual financial objectives.
• Develop, implement, and maintain operational procedures and quality systems that comply with medical device industry standards and environmental requirements.
• Drive continuous improvement initiatives using Lean methodologies to improve efficiency, quality, customer experience, and operational performance.
• Partner with internal and external customers to resolve operational issues, improve service levels, and support long-term business relationships.
• Build, coach, and develop operational teams to strengthen capability, engagement, retention, and succession planning.
• Lead infrastructure, equipment, process, and technology improvements to support operational scalability and future growth.
• Oversee emergency preparedness activities, including response planning, training, drills, incident reviews, and coordination with external emergency services.

What You Will Need

• Required Qualifications: Minimum 8 years of experience in manufacturing, logistics, warehousing, or distribution management.
• Minimum 2 years of people management experience.
• Experience applying Lean or other continuous improvement methodologies to operational improvement.
• Experience with warehouse management systems and capacity planning.
• Preferred Qualifications:
• Bachelor's degree in Operations, Warehousing, Logistics, Supply Chain, or a related field.
• Certification in Lean, Six Sigma, or a related continuous improvement discipline.
• Experience supporting operational integrations, centralisation projects, mergers, acquisitions, or large-scale business growth initiatives.
• Experience working within a medical device or regulated environment operating to ISO 13485 standards.

Additional Information

• Full-time leadership position within a regulated logistics and supply chain environment.
• Requires regular interaction with internal stakeholders, customers, regulatory bodies, emergency services, and external partners.
• Involves responsibility for operational safety, emergency response planning, compliance, quality management, and customer service performance.
• May require participation in training activities, audits, operational projects, and business growth initiatives as needed.
• Travel Percentage: 10%.
• In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.

Pay Ranges

Netherlands Pay Ranges: Netherlands: €68.400 - €127.000 EUR Annual

Work Flexibility Options

• Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.
• Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.
• Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.
• Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

Company Details

At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role.

Travel Percentage: 10%.

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com