Associate Supervisor, Value-Added Services

Stryker; Venlo; On-site; EUR 38,000 - 71,000; Full time

Job summary

Stryker is seeking a leader for Global Logistics focused on Value-Added Services (VAS) to drive operational excellence across worldwide customers. You will ensure compliance and safety standards, coach teams, and lead continuous improvement to enhance quality, efficiency, and service delivery.

In this role you will influence warehouse performance, collaborate with cross-functional teams, and support growth initiatives in a fast-paced environment.

Qualifications

• Fluent English written and spoken.
• Minimum 4 years of warehousing or operations experience, or 3 years in a team leadership role.
• Experience in regulated environments (ISO 13485 or equivalent).
• Experience with health and safety, regulatory, hazardous materials, and operational requirements.

Responsibilities

• Lead daily Value-Added Services operations with staffing, training, workflow coordination, and target achievement.
• Monitor and improve KPIs including productivity, quality, inventory accuracy, compliance, and on-time delivery.
• Maintain compliance with health and safety, regulatory, quality, and hazardous materials requirements.
• Coach and develop team members through training, performance support, and development planning to improve capability and engagement.
• Analyze operational data and implement continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.
• Coordinate audits, inspections, SOP reviews, and corrective action activities to ensure ongoing compliance.
• Collaborate with Quality, Planning, Engineering, Customer Service, and other functions to support priorities and process improvements.
• Support resource planning, warehouse layout optimisation, equipment utilisation, and readiness for growth.

Skills

Fluent English

Warehousing experience

Dutch language

German language

Education

MBO or HBO in Logistics, Supply Chain, Operations Management, or related field

Tools

WMS (Oracle)

Job description

About The Role

Join our Global Logistics team and play a key role in leading Value-Added Services (VAS) operations that support customers around the world. In this position, you will drive operational excellence, ensure compliance and safety standards are met, and lead continuous improvement initiatives that enhance quality, efficiency, and service delivery. This is an exciting opportunity to influence warehouse performance, develop teams, and contribute to a fast-paced, growing operation.

About The Role

Join our Global Logistics team and play a key role in leading Value-Added Services (VAS) operations that support customers around the world. In this position, you will drive operational excellence, ensure compliance and safety standards are met, and lead continuous improvement initiatives that enhance quality, efficiency, and service delivery. This is an exciting opportunity to influence warehouse performance, develop teams, and contribute to a fast-paced, growing operation.

What You Will Do

• Lead daily Value-Added Services operations, ensuring appropriate staffing, training, workflow coordination, and achievement of operational performance targets.
• Monitor and improve key performance indicators including productivity, quality, inventory accuracy, compliance, and on-time delivery.
• Maintain compliance with health and safety, regulatory, quality, and hazardous materials requirements while promoting a safe and inclusive workplace.
• Coach and develop team members through training, performance support, and development planning to improve operational capability and engagement.
• Analyse operational data and implement continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.
• Coordinate audits, inspections, standard operating procedure reviews, and corrective action activities to ensure ongoing compliance.
• Collaborate with Quality, Planning, Engineering, Customer Service, and other business functions to support operational priorities, new products, and process improvements.
• Support resource planning, warehouse layout optimisation, equipment utilisation, and operational readiness for business growth and change initiatives.

Required Qualifications

What You Will Need

• MBO or HBO in Logistics, Supply Chain, Operations Management, or a related field.
• Minimum 4 years of warehousing or operations experience, or a minimum 3 years of experience in a team leadership or people management role.
• Experience working within a regulated environment, such as ISO 13485 or a comparable quality management system.
• Experience ensuring compliance with health and safety, regulatory, hazardous materials, and operational requirements.
• Experience with Warehouse Management Systems (WMS), preferably Oracle.
• Fluent English language skills, both written and spoken.

Preferred Qualifications

• Additional qualification or certification in Warehouse Management, Logistics, Lean, or Six Sigma.
• Experience within the medical device, healthcare, or similarly regulated industry.
• Dutch or German language proficiency.

Netherlands Pay Ranges:

• Netherlands: €38.100 - €70.700 EUR Annual

At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.