Operations Manager

TechBiz Global GmbH; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

TechBiz Global GmbH in Amsterdam seeks a Senior Operations Manager to oversee and optimize daily European logistics, 3PL relationships, and quality management. You will drive end-to-end process improvements, KPI reporting, and hands-on problem solving, reporting directly to the Global Director of Operations.

You will collaborate with Sales, Finance, Tech and Customer Success to enable sustainable growth, ensure device availability, and uphold high quality standards across the EU, with a strong

Qualifications

• Minimum 5+ years of operational experience in supply chain,物流?
• Fluent in English; additional European language skills would be an advantage.
• Master's degree in Business, Operations or related field preferred.

Responsibilities

• Develop, scale, and optimize operational workflows across Europe, including import/export activities for devices.
• Manage and coordinate with 3PL partners to ensure on-time availability of devices for sales and distribution across Europe.
• Track, analyze, and report on KPIs to drive continuous improvement and operational excellence.
• Oversee device grading and quality control standards to safeguard product quality.
• Collaborate with Sales, Finance, Tech, and Customer Success to enable sustainable growth.
• Support ad-hoc projects and operational requests with flexibility, speed, and ownership.

Skills

3PL management

Supply chain ops

Data analysis

Problem solving

English fluency

Cross-functional collab

Education

Master's in Business/Operations

Tools

Microsoft Excel

Job description

Role Description:

This role will oversee and continuously improve daily operations across our European business. Reporting directly to the Global Director of Operations, you will take ownership of logistics processes, 3PL relationships, and quality management. You'll thrive in a dynamic environment, balancing strategic process building with hands-on problem solving.

Key Responsibilities:

• Develop, scale, and optimize operational workflows, including import/export activities for devices across Europe
• Manage and coordinate with 3PL partners to ensure on-time availability of devices for sales and distribution
• Track, analyze, and report on KPIs to drive continuous improvement and operational excellence
• Oversee device grading and quality control standards to safeguard exceptional product quality
• Collaborate with cross-functional teams (Sales, Finance, Tech, and Customer Success) to enable sustainable growth
• Support ad-hoc projects and operational requests with flexibility, speed, and ownership
• Minimum 5+ years of operational experience in supply chain, logistics, or device management, with at least 2 years of proven experience in the EU region
• Strong expertise in supply chain operations and 3PL management
• Proven proficiency in Microsoft Excel (essential for data analysis and reporting)
• Experience with grading / quality assurance of electronic devices is a strong plus
• Fluent in English; additional European language skills (e.g., Dutch, German, French) would be an advantage.
• Proactive, analytical, and solution-oriented with excellent problem-solving skills
• Effective communicator who thrives in a fast-paced, international environment

Education:

Preferably Master's degree in Business, Operations, Supply Chain or related field.