Operations Manager EMEA

SeaCube Container Leasing; Breda; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading container leasing company based in Breda, Netherlands, is seeking an Operational Manager. This role involves full responsibility for operations processes across the EMEA region, managing teams, and ensuring quality vendor relations. Ideal candidates should have a bachelor’s degree and at least 5 years of experience in similar roles. Excellent communication and negotiation skills are essential for this mid-senior-level position, which offers a full-time role in management and manufacturing within the packaging and containers manufacturing industry.

Qualifications

• 5+ years’ experience in managing vendor relationships.
• Experience managing multi-cultural teams in Europe, Africa, and Middle East.
• Track record in negotiating large supplier contracts.

Responsibilities

• Manage the operational team and vendor infrastructure.
• Oversee M&R cycle and depot audits for quality assurance.
• Ensure quality booking and redelivery processes.

Skills

Negotiating large supplier contracts

Excellent communication skills

Interpersonal skills

Team management

Education

Bachelor’s degree in business administration or related field

Job description

The Operational Manager has full responsibility over all operations processes, including technical and depot operational activities in the EMEA region, infrastructure, and depot (vendor) pricing. All EMEA Operations personnel report to the Operations Manager.

Responsibilities

• Manage the entire operational team, infrastructure and setup.


• Manage the entire depot (vendor) infrastructure within the region including depot (vendor) pricing and negotiations of such.


• Oversee the complete M&R cycle including turn time, following up with depots and staying within earlier set goals.


• Perform depot (vendor) audits within the region to ensure consistent quality of our equipment and validate quality of estimates and repairs as required per the most current SeaCube policies and procedures.


• Provide feedback to the Regional Salesperson from depots on market conditions.


• Ensure quality of booking and redeliveries processes across the region.


• Manage customer/lessee dispute resolution as needed.


• Establish and build relationships with depots through regular contact to ensure priority service for SeaCube.


• Coordinate equipment positioning with the logistic department as needed.


• Resolve billing discrepancies with the customers and Billing department as needed, including any depot self-billing discrepancies.


• Control and steering on operational processes, internal instructions and policies.


• Implementing change in policies, change in company directions, trouble shooting.


• Work on Team motivations, improvements, goal setting and Team members overall wellbeing.

Qualifications / Skills

• Bachelor’s degree in business administration or in another related field or equivalent practical experience.


• A minimum of 5 years’ experience in managing vendor relationships ideally in the transportation, shipping or container leasing shipping or leasing industry.


• Experience working and managing multi-cultural teams and vendors in the Europe, Africa, and Middle East region.


• Track record in negotiating large supplier contracts.


• Excellent communication, presentation, and interpersonal skills

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Packaging and Containers Manufacturing