Operational Excellence Senior Specialist

APM Terminals Gothenburg; Rotterdam; On-site; EUR 70,000 - 100,000; Full time

Job summary

Maersk is seeking an Operational Excellence Specialist to drive change, improve performance, and deliver measurable business impact across Logistics & Services. You will deploy The Maersk Way, lead structured problem-solving, and foster a culture of continuous improvement with cross-functional teams.

You'll partner with Operations, Product, Customer Experience, Finance, Sales, and Digital to solve complex challenges, build capability, and turn ideas into tangible results across the organization.

Qualifications

• Experience in logistics or operations improvement is required.
• Strong analytical and structured problem-solving skills.
• Excellent communication and stakeholder management capabilities.
• Ability to influence and build relationships across levels of the organization.
• Hands-on, pragmatic mindset with a results-focused approach.
• Exposure to Lean, Kaizen, or similar methodologies.

Responsibilities

• Drive Operational Excellence across functions and products.
• Facilitate structured problem-solving and continuous improvement initiatives.
• Lead workshops on process improvement, performance optimization, and operational efficiency.
• Help teams identify root causes, remove barriers, and implement sustainable solutions.
• Promote accountability and build capability through coaching.

Skills

Lean

Kaizen

A3 Problem Solving

Root Cause Analysis

Value Stream Mapping

Stakeholder Management

Job description

Operational Excellence Specialist Drive Change. Improve Performance. Make an Impact.

At Maersk, we're transforming how we operate across our Logistics & Services business through The Maersk Way, our approach to performance management, continuous improvement, and operational excellence. We're looking for an Operational Excellence Specialist who is passionate about solving business challenges, improving operational performance, and helping teams embrace change. In this role, you'll work across functions and products to support the deployment of Operational Excellence practices and drive sustainable improvements that make a real business impact. This is an exciting opportunity for someone who enjoys working with people, influencing change, and turning ideas into measurable results.

What You'll Be Doing

• Drive Operational Excellence
• Support the deployment and adoption of The Maersk Way across Logistics & Services
• Facilitate structured problem-solving and continuous improvement initiatives
• Lead workshops focused on process improvement, performance optimization, and operational efficiency
• Help teams identify root causes, remove barriers, and implement sustainable solutions
• Build Performance & Improvement Culture
• Support the implementation of performance management routines and governance frameworks
• Help teams define, monitor, and improve key performance indicators
• Promote a culture of accountability, ownership, and continuous improvement
• Use operational insights and data to identify opportunities and drive action

Partner Across the Business

• Collaborate with Operations, Product, Customer Experience, Finance, Sales, and Digital teams
• Support stakeholders in solving complex operational challenges
• Facilitate cross-functional improvement initiatives that deliver measurable business outcomes
• Influence and support leaders in driving change across the organization

Develop Organizational Capability

• Coach teams on Operational Excellence methodologies and best practices
• Support capability-building initiatives and knowledge sharing
• Help embed sustainable ways of working and continuous improvement behaviors

What We're Looking For

• Experience in logistics, supply chain, transportation, warehousing, manufacturing, operations, or continuous improvement environments
• Exposure to Operational Excellence, Lean, Kaizen, process improvement, performance management, or similar methodologies
• Strong analytical and structured problem-solving skills
• Excellent communication and stakeholder management capabilities
• The ability to influence and build relationships across different levels of an organization
• A pragmatic, hands-on mindset with a passion for delivering results
• Experience in Logistics & Services, Freight Forwarding, Contract Logistics, Transportation, Warehousing, Manufacturing, or Supply Chain Operations
• Exposure to Lean, Kaizen, A3 Problem Solving, Root Cause Analysis, or Value Stream Mapping
• Experience leading improvement projects, workshops, or change initiatives
• Lean Six Sigma certification or related continuous improvement training

Why Join Maersk?

Operational Excellence is a key strategic priority at Maersk. You'll work closely with business leaders, contribute to high-impact improvement initiatives, and play an important role in shaping how we operate across Logistics & Services. This role offers excellent exposure, development opportunities, and the chance to build deep expertise in Operational Excellence while working in a truly global organization. If you're passionate about improving operations, influencing change, and helping teams perform at their best, we'd love to hear from you.

As part of our pre-employment screening, we ask you to provide a VOG. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.