Operational Controlroom Specialist BFC

American President Lines; Waalwijk; On-site; EUR 31,000 - 42,000; Full time

Benefits offered by this job

Base salary €2,754–€3,793 monthly

Shift allowance

8% holiday allowance

Pension scheme

Staff store discounts

One-year contract with potential for a

permanent contract

Job summary

CEVA Logistics is seeking an Operational Controlroom Specialist for our Benelux operation. You will monitor system performance, optimize processes, and provide daily reporting and KPI analyses to improve delivery reliability.

You will work with a control room team of 28 specialists, coordinating with warehouse operations and partners in two shifts. Excellent English skills and a completed MBO Level 4 degree are required.

Qualifications

• Strong analytical skills and a structured way of working.
• Resilience under pressure and a strong sense of responsibility.
• Excellent command of English, both written and spoken.
• Full-time availability.

Responsibilities

• Batch workload to create sufficient workload for operations.
• Allocate resources, machines and workstations based on production plans.
• Monitor performance across KPIs and adjust as needed.
• Provide daily reports, analyses and recommendations to improve KPI performance.
• Maintain first-line support in close contact with operations.
• Monitor system flow and adjust flows and stations accordingly.
• Send hourly and daily performance updates to internal stakeholders and Bol.
• Contribute to process improvements according to Lean principles.

Skills

Analytical skills

Structured working

Resilience under pressure

Organizational skills

English proficiency

Education

MBO Level 4 degree (engineering/IT/logistics)

Tools

WMS systems

Job description

Operational Controlroom Specialist BFC

CEVA Logistics is a leading international logistics service provider. In the Benelux region, we operate over 50 locations spread across 30 sites, where more than 11,000 colleagues contribute daily to our success.

YOUR ROLE

The focus of the Operational Control Room Specialist is to ensure operational availability and delivery reliability for our customers.

In this role, you hold a key position within the logistics operation. Together with the control room team, you monitor system performance, optimize processes, and provide support through daily reporting, analyses, and recommendations to assess and improve KPI performance.

You will work closely with colleagues in the control room (a team of 28 specialists in process, operations, equipment, and data), as well as warehouse operations and logistics partners. You will work in two shifts: a day shift and an evening shift. You report to the Team Lead Control Room.

WHAT WILL YOU DO?

• You are responsible for batching workload to create sufficient workload for operations;
• You are allocating resources, machines and workstations based on the production plans;
• You monitor performance across various KPIs and make adjustments where necessary;
• You are serving as daily support for operation, monitoring the happy flow and being able to identify the bottlenecks during the unhappy flow with tools such as Reflex, WAMAS, reporting and dashboarding.
• You are in close contact with operations and ensure first line support;
• You monitor the flow on the system and respond actively by adjusting the various flows andstations;
• You are responsible sending out hourly and daily performance updates to various internal stakeholders and the customer Bol;
• You work on process improvements according to Lean principles.

WHAT ARE WE LOOKING FOR?

• A completed MBO level 4 degree, preferably in engineering, IT, or logistics;
• Relevant work experience in a logistics or production environment;
• Strong analytical skills and a structured way of working;
• Resilience under pressure, a strong sense of responsibility, and organizational skills;
• Excellent command of English, both written and spoken;
• Experience with WMS systems is a plus;
• Full-time availability.

WHAT DO WE OFFER?

• You will receive a base monthly salary between €2.754 and €3.793, shift allowance and 8% holiday allowance and shift allowance (grading depending on your work experience and education level);
• Secondary employment conditions, including travel expenses;
• A one-year contract with a prospect of a permanent contract;
• 25 vacation days and four extra days if you do not take leave;
• A favourable pension scheme and discounts in the staff benefit store and on various insurances;
• And let's not forget; the best colleagues to work with.

We look forward to welcoming you to CEVA Logistics for an exciting career!