Onboarding Solutions Lead, Compliance & Risk

Adyen; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Adyen is seeking an Onboarding Manager based in Amsterdam to drive compliant and scalable onboarding solutions for complex merchant opportunities. You will oversee KYC/CDD processes, assess merchant risk, and translate requirements into actionable onboarding plans while collaborating with Sales, Account Management and Compliance across EMEA.

You will partner with internal teams to accelerate onboarding velocity, ensure regulatory alignment, and set best practices for onboarding excellence across

Qualifications

• 5+ years of experience in compliance advisory, client onboarding, or project management.
• Experience in payments, fintech, or banking, with hands-on knowledge of KYC, CDD, card-scheme rules, and risk and compliance.
• Fluent English, written and spoken, and the ability to explain complex topics simply to merchants, Sales, and senior leaders.
• Confidence to build trust quickly with senior counterparts, internally and externally, across different markets.

Responsibilities

• Own onboarding compliance solutioning (KYC, CDD, Scheme requirements etc.) for complex opportunities from first assessment to sign-off.
• Evaluate merchant risk profiles and build structured operational business cases for high-value deals.
• Translate complex merchant needs and business models into clear, actionable onboarding requirements.
• Partner with Sales, Account Management and Compliance to deliver a seamless merchant onboarding journey.
• Be the primary operations contact for merchants across the onboarding journey; gather requirements, align expectations and drive milestones.
• Translate complex merchant needs and business models into clear, actionable onboarding requirements.

Skills

Compliance advisory

Client onboarding

Project management

Payments knowledge

KYC

Job description

Adyen is seeking an Onboarding Manager based in Amsterdam to drive compliant and scalable onboarding solutions for complex merchant opportunities. You will oversee KYC/CDD processes, assess merchant risk, and translate requirements into actionable onboarding plans while collaborating with Sales, Account Management and Compliance across EMEA.

You will partner with internal teams to accelerate onboarding velocity, ensure regulatory alignment, and set best practices for onboarding excellence across