Onboarding Consultant - DACH & International (Remote)

Virtuagym; Amsterdam; Remote; EUR 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Remote-friendly

Home office stipend

Flexible hours

Wellness program

Zusammenfassung

Virtuagym is expanding its Client Success International team. As an Onboarding Consultant, you are the first point of contact for clients and help them realize value from our software, supporting DACH and international markets.

You will manage onboarding for your portfolio, provide tailored advisory sessions, and work remotely with a high degree of autonomy to drive customer success and retention.

Qualifikationen

• Experience managing client communication in service roles (call center, hospitality, events) is required.
• Strong written and verbal English and German communication skills are mandatory.

Aufgaben

• Own onboarding processes for international clients and ensure value realization from Virtuagym software.
• Host 1:1 onboarding sessions and provide tailored guidance for implementation from A to Z.
• Maintain high customer satisfaction through proactive follow-ups and issue resolution.
• Identify key issues affecting client success and drive retention and expansion.

Kenntnisse

Client communication

English fluency

German proficiency

Remote work

Time management

Problem solving

Tech savvy

Jobbeschreibung

Virtuagym is expanding its Client Success International team. As an Onboarding Consultant, you are the first point of contact for clients and help them realize value from our software, supporting DACH and international markets.

You will manage onboarding for your portfolio, provide tailored advisory sessions, and work remotely with a high degree of autonomy to drive customer success and retention.