On-Site Solution Support Engineer | 24/7 On-Call

EMW, Inc.; Den Haag; On-site; EUR 70,000 - 110,000; Full time

Job summary

EMW, Inc. in The Hague is seeking a Solution Support Engineer to join our technical team. You will provide expert assistance to clients and internal teams, troubleshoot issues, assist with configurations, and ensure solutions operate reliably in complex environments. The role is on-site, full-time, 100% on-site with 24/7 on-call duties. A currently active NATO COSMIC TOP SECRET clearance and 3–5 years of related experience are required.

Qualifications

• Active NATO COSMIC TOP SECRET clearance
• 3–5 years post-related experience
• Experience diagnosing and resolving software/hardware integration issues

Responsibilities

• Contributes to solution architectures and design decisions.
• Defines and manages requirements with clear boundaries.
• Plans and drives systems development projects.
• Specifies network configurations for scalable segments.
• Provides on-site application support and maintenance tasks.
• Releases and deploys updates using approved tools.
• On-call 24/7 support for service operations.

Skills

COSMIC TOP SECRET clearance

System troubleshooting

Cloud platforms experience

API integration

Customer-facing experience

ITIL Foundation

Education

Higher vocational training + 3 years experience

Secondary education + 5 years experience

Tools

AWS

Azure

Google Cloud

APIs

Job description

EMW, Inc. in The Hague is seeking a Solution Support Engineer to join our technical team. You will provide expert assistance to clients and internal teams, troubleshoot issues, assist with configurations, and ensure solutions operate reliably in complex environments. The role is on-site, full-time, 100% on-site with 24/7 on-call duties. A currently active NATO COSMIC TOP SECRET clearance and 3–5 years of related experience are required.