Offshore Wind Technical Support & Troubleshooter

We ARE Renewables; IJmuiden; On-site; EUR 55,000 - 75,000; Full time

Job summary

We ARE Renewables in IJmuiden, Netherlands, seeks a Technical Support Specialist – Offshore Wind to serve as the technical contact for offshore service technicians working on Vestas wind turbines. You will analyse complex issues, support remote fault finding, and ensure field teams have the necessary information, tools, and spare parts.

Office-based with occasional offshore deployment, you will travel to support complex malfunctions and later share knowledge to strengthen the service

Qualifications

• Proven experience as a Service Technician, Troubleshooter, or Technical Support Specialist working with wind turbines.
• Strong hands-on experience with Vestas turbines, preferably V80.
• Experience troubleshooting complex turbine malfunctions and analysing technical error messages.
• Strong understanding of wind turbine systems, maintenance, fault finding, and repair processes.

Responsibilities

• Act as the first point of contact for offshore technicians regarding complex technical malfunctions and troubleshooting.
• Analyse error messages and technical data from Vestas wind turbines and determine suitable remote troubleshooting solutions.
• Provide clear, practical technical instructions to service technicians in the field.
• Review feedback from technicians and define appropriate follow-up actions.
• Identify the required spare parts, tools, and equipment needed to complete repairs.
• Support technicians in preparing for maintenance and troubleshooting activities.
• Draft, update, and maintain technical documentation, procedures, and troubleshooting instructions.
• Collaborate closely with offshore technicians, engineering teams, planning, and other technical stakeholders.
• Support the resolution of complex turbine failures and contribute to continuous improvement of service processes.
• Occasionally work offshore on complex malfunctions, including 12-hour shifts when required.
• Share technical knowledge and support the development of technicians and the wider service organization.
• Ensure troubleshooting and technical support activities are performed safely, accurately, and efficiently.

Skills

Vestas turbines

Troubleshooting

Remote fault finding

MS Office

Clear communication

Tools

Vestas wind turbine tech

Job description

We ARE Renewables in IJmuiden, Netherlands, seeks a Technical Support Specialist – Offshore Wind to serve as the technical contact for offshore service technicians working on Vestas wind turbines. You will analyse complex issues, support remote fault finding, and ensure field teams have the necessary information, tools, and spare parts.

Office-based with occasional offshore deployment, you will travel to support complex malfunctions and later share knowledge to strengthen the service