Technical Support Specialist

Atlas NextWave; IJmuiden; On-site; EUR 52,000 - 68,000; Full time

Benefits offered by this job

Vacation days

Training in Germany

IJmuiden base

Autonomy

Tech-focused team

Job summary

Atlas NextWave is seeking a technically adept specialist to serve as the offshore wind operation’s technical backbone from a regular office in IJmuiden.

You will be the first point of contact for technicians working on Vestas turbines, analyze error data, provide remote fixes, and guide field teams, with only rare 12-hour offshore shifts.

This role offers training in Germany, vacation days, and a stable local base with autonomy to shape the position.

Qualifications

• Experience as a service technician or in technical support of Vestas turbines (V80 a strong plus).
• Sharp analytical, solution-oriented mindset.
• Ability to explain technical information clearly and practically.
• Fluent Dutch and English.
• Precise, responsible, team-oriented work style.

Responsibilities

• Be the first point of contact for offshore technicians on complex malfunctions and troubleshooting.
• Analyze turbine error data to determine root cause and remote-fix potential.
• Process field feedback and define follow-up actions.
• Determine spare parts and tools needed before dispatch.
• Maintain technical documentation and procedures.
• Translate field data into process improvements.
• Occasional offshore support for complex failures (12-hour shifts).

Skills

Fluent Dutch

Fluent English

MS Office

Tools

MS Office

Job description

Bring your technical expertise onshore — without leaving offshore wind behind.

Are you the person technicians call when something goes wrong 30 kilometers out at sea? This is your chance to become the technical backbone of an offshore wind operation — solving complex turbine issues, guiding technicians through the fix, and doing it all from a regular Monday-to-Friday office role.

About the role

You'll be the first point of contact for offshore technicians working on Vestas turbines. When something breaks down — especially the hard-to-diagnose issues — you step in: analyzing error data, determining what can be fixed remotely, and giving technicians the clear guidance they need to resolve it safely. You're embedded in the realities of offshore maintenance, just without the daily commute to sea. On the rare complex failure, you'll join for a 12-hour offshore shift — the exception, not the rule.

What you'll be doing

• First point of contact for offshore technicians on complex malfunctions and troubleshooting
• Analyzing turbine error data to determine root cause and remote-fix potential
• Processing field feedback and defining follow-up actions
• Determining spare parts and tools needed before dispatch
• Maintaining technical documentation and procedures
• Translating field data into process improvements
• Occasional offshore support for complex failures (12-hour shifts)

What you bring

• Experience as a service technician or in technical support of Vestas turbines (V80 a strong plus)
• Sharp analytical, solution-oriented mindset
• Ability to explain technical information clearly and practically
• Fluent Dutch and English
• Precise, responsible, team-oriented work style
• Comfortable with MS Office (Word, Excel, Teams)

What's in it for you

• Vacation & ADV days
• Fully reimbursed training at a dedicated center in Germany
• Stable IJmuiden base with only occasional offshore deployment
• Real autonomy and room to shape the role
• A team as passionate about the technology as you are

If you're ready to be the technical anchor for an offshore wind team — with all the impact and none of the daily sea commute — we'd love to hear from you.