Ocean Export Agent

Expeditors; Barendrecht; On-site; EUR 33,926 - 41,292; Full time

Benefits offered by this job

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus

25 annual leave days

26 working from home days

Job summary

Expeditors is seeking a dedicated individual for the Ocean Export Department in Barendrecht, Netherlands. This role focuses on ensuring the timely and accurate movement of freight and information, alongside providing exceptional customer service.

The ideal candidate will possess effective interpersonal and organizational skills, as well as strong proficiency in Excel and Word. Expeditors offers excellent benefits including growth opportunities, an Employee Stock Purchase Plan, and a gross monthly salary ranging from €3,040.00 to €3,700.00.

Qualifications

• 1 year of relevant experience or equivalent education.
• Understanding of ocean documentation process is a plus.
• Fluency in English required.

Responsibilities

• Ensure timely movement of freight and information.
• Provide exceptional customer service in the Ocean Export Department.
• Maintain compliance with all regulations.

Skills

Effective interpersonal skills

Strong organizational skills

Proficient in Excel and Word

Understanding of ocean documentation process

Hazardous Materials certification

Education

6 months to 1 year related experience

Job description

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position: Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties & Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export Files and reporting
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro‑active, strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English

Reporting Structure

• Ocean Export Lead Agent, Supervisor and Manager

Additional Information

Expeditors offers excellent benefits:

• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the companyEmployee Referral Program Bonus
• 25 annual leave days
• 26 working from home days
• Gross monthly salary between €3.040,00 and €3.700,00