Night Receptionist - Soho House Amsterdam

Hotelprofessionals - Soho House Amsterdam; Amsterdam; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Night allowance 15%

Travel allowance > 7.5km

In house experience after completion

Soho Friends Membership with discounts

Partnership discounts (Go-Vital, One 


Team Events

Introduce a star and you could be EA€E

Job summary

Soho House Amsterdam is seeking a Night Receptionist to help check in members and hotel guests, handle inquiries, and balance cash at shift end. The role requires a hospitable, proactive team player capable of thriving in a fast-paced environment.

Responsibilities include multi-tasking during high-volume periods, handling late-night and weekend work, and using systems like OpenTable, Salesforce, Google Sheets or Opera when needed. English communication is essential.

Qualifications

• Experience in customer service is required.
• Ability to multi-task and handle high-volume inquiries.
• Experience with OpenTable, Salesforce, Google Sheets or Opera is preferred.
• Strong problem solving and conflict resolution skills.

Responsibilities

• Check in members and hotel guests and assist with inquiries.
• Receive payments and balance cash at shift end.
• Handle late-night and weekend work schedules as needed.
• Maintain hospitality standards in a fast-paced environment.

Skills

Customer service

Multi-tasking

OpenTable experience

Salesforce

Google Sheets

Opera

Conflict resolution

Attention to detail

English proficiency

Flexible schedule

Tools

OpenTable

Salesforce

Google Sheets

Opera

Job description

Night Receptionist – Soho House Amsterdam

At Soho House the Night Receptionist assist with checking members in to the House and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Night Receptionist is responsible for receiving payments and balancing cash at end of a shift. A successful Night Receptionist is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.

Night Receptionist –Benefits

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Night allowance 15%
• Travel allowance > 7.5km
• In house experience after completion of contract
• Soho Friends Membership with discounts on F&B, rooms and Cowshed
• Partnership discounts (Go-Vital, One Fit, Swapfiets and many more)
• Team Events
• Introduce a star and you could be eligible to receive a €300 (gross) bonus

What we are looking for

• Must have experience in a customer service role
• Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally
• Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera experience
• Problem solving skills and bring conflict resolution to any anticipated or current matter
• Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
• Strong communication skills in English
• Flexible schedule and ability to work late nights and weekends

Uren: Fulltime

Dienstverband: fulltime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime