Night Receptionist - Soho House Amsterdam

StudentJob; Amsterdam; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Night allowance 15%

Travel allowance > 7.5km

In house experience after completion

Soho Friends Membership with discounts

Partnership discounts (Go-Vital, One-<

Team Events

€300 bonus for introducing a star

Job summary

Soho House Amsterdam is seeking a Night Receptionist to assist with checking members in and guests to their rooms, while handling inquiries and balancing cash at the end of a shift. The role requires a hospitable, proactive, and professional demeanor in a fast-paced environment.

The position emphasizes strong English communication, multitasking, and a willingness to work late nights and weekends, with benefits and opportunities for in-house experiences after contract completion.

Qualifications

• Minimum 1 year of customer service experience
• Ability to multi-task and manage high-volume inquiries
• Experience with OpenTable, Salesforce, Google Sheets and/or Opera is a plus
• Strong problem-solving and communication in English
• Willingness to work late nights and weekends

Responsibilities

• Greet and check-in members and hotel guests on arrival
• Handle payments and balance cash at end of shift
• Answer high-volume phone lines and inquiries professionally
• Resolve conflicts and escalate issues as needed
• Maintain a hospitable and organized front desk presence

Skills

Customer service experience

Multi-tasking

English communication

Flexible schedule

Cash handling

Education

High school diploma

Tools

OpenTable

Salesforce

Google Sheets

Opera

Job description

Night Receptionist - Soho House Amsterdam

At Soho House the Night Receptionist assist with checking members in to the House and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Night Receptionist is responsible for receiving payments and balancing cash at end of a shift. A successful Night Receptionist is hospitable by nature, pro‑active, capable multi‑tasker as well as level‑headed, professional in demanding and fast paced environments.

Night Receptionist - Benefits

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Night allowance 15%

• Travel allowance > 7.5km

• In house experience after completion of contract

• Soho Friends Membership with discounts on F&B, rooms and Cowshed

• Partnership discounts (Go-Vital, One Fit, Swapfiets and many more)

• Team Events

• Introduce a star and you could be eligible to receive a €300 (gross) bonus

What we are looking for

• Must have experience in a customer service role

• Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally

• Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera experience

• Problem solving skills and bring conflict resolution to any anticipated or current matter

• Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment

• Strong communication skills in English

• Flexible schedule and ability to work late nights and weekends

Salarisomschrijving

In overeenstemming

Dienstverband:

Vaardigheden

• Je beheerst Engels

Opleiding

Middelbare school