Multilingual Customer Support Specialist — Hybrid

Homerun B.V.; Assen; Hybrid; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Hybrid working options

Office locations Utrecht, Antwerp and 

Assen

Job summary

ClubCollect is seeking a Customer Support Representative to assist customers by phone and email, ensuring a seamless experience with our products and services.

You will build strong relationships, maximise customer benefit, and tackle challenges with a customer-first mindset. The role requires excellent communication, problem-solving, and collaboration skills in a hybrid work environment.

Qualifications

• Fluent in Dutch, French and English.
• Excellent communication and problem-solving skills.
• Available 40 hours per week.

Responsibilities

• Provide customer support via phone and email.
• Build strong relationships with customers and maximise their benefit from our offerings.
• Maintain a customer-first mindset when addressing inquiries.

Skills

Dutch

French

English

Tools

Salesforce

HubSpot

Intercom

Freshdesk

Zendesk

Job description

ClubCollect is seeking a Customer Support Representative to assist customers by phone and email, ensuring a seamless experience with our products and services.

You will build strong relationships, maximise customer benefit, and tackle challenges with a customer-first mindset. The role requires excellent communication, problem-solving, and collaboration skills in a hybrid work environment.