MSM EP/NV Supply Chain Leader

360Pharma; Netherlands; On-site; EUR 180,000 - 240,000; Full time

Job summary

360Pharma is seeking a senior leader to drive end-to-end supply chain performance for the MSM cluster (Belgium, Netherlands, Switzerland). The role partners with Commercial leadership to enable growth, launches, and portfolio lifecycle management while ensuring service, cost, inventory, and cash targets.

The candidate will lead cross-functional teams across Planning, CS, Distribution, Manufacturing, Procurement, Quality, Regulatory, and Finance, developing capabilities and a high-performing

Qualifications

• 15+ years of end-to-end supply chain experience, including senior leadership roles.
• Experience leading regional/global supply chain organizations and transformation initiatives.
• Strong expertise in IBP/S&OP processes and enterprise-level decision-making.
• Experience in medical device, healthcare, or regulated industries is required.
• Deep understanding of end-to-end supply chain processes (planning, logistics, inventory, customer service).
• Strong business and financial acumen balancing growth, service, cost, and cash.

Responsibilities

• Define and execute regional end-to-end supply chain strategy aligning with global priorities.
• Partner with Commercial leadership to enable growth via supply reliability and launches.
• Own customer service performance and experience; track OTIF, fill rate, lead time.
• Drive cross-functional integration across Planning, CS, Distribution & Transportation, Manufacturing, Procurement, Quality, Regulatory, Finance.
• Lead supply chain risk management and escalation with regional/global stakeholders.
• Lead and develop a high-performing supply chain organization with talent development.
• Foster a customer-centric, inclusive, and performance-driven culture.
• Drive continuous improvement and digital transformation using ERP, OMP, and analytics.
• Ensure strong stakeholder alignment across commercial and regional leadership.

Skills

Analytical reasoning

Demand forecasting

Demand planning

Developing others

Leadership

Strategic thinking

Team management

Organizing

Procurement policies

Report writing

Education

Bachelor-level degree

Master's degree or MBA preferred

Tools

ERP systems

Advanced planning tools (OMP)

Job description

Position overview

The MSM EP/NV Supply Chain Leader is a senior leadership role responsible for driving end-to-end supply chain performance across the MSM cluster (Belgium, Netherlands, Switzerland).

This role acts as a key Supply Chain integrator and strategic partner to Commercial leadership, translating global strategy into effective regional execution.

The position is accountable for service, inventory, cost and cash performance across a ~$250M portfolio, while leading organizational capability development and enabling high performance across the cluster.

Tasks & Responsibilities

• Define and execute the regional end-to-end supply chain strategy for the MSM cluster, ensuring alignment with global EP/NV priorities and strong performance across service, cost, inventory, and cash.
• Partner with Commercial leadership to enable business growth through supply reliability, product launch readiness, deal enablement, tender participation, and portfolio lifecycle management.
• Own customer service performance and customer experience, including tracking key metrics (OTIF, fill rate, lead time) and driving continuous improvement initiatives.
• Drive cross-functional integration across Planning, Customer Service, Distribution & Transportation, Manufacturing, Procurement, Quality, Regulatory Affairs, and Finance.
• Lead supply chain risk management and escalation handling, coordinating with regional and global stakeholders to resolve shortages and optimize allocation strategies.
• Lead and develop a high-performing supply chain organization, including direct team management, talent development, succession planning, and capability building.
• Foster a customer-centric, inclusive, and performance-driven culture, promoting collaboration, transparency, and accountability across teams.
• Drive continuous improvement and digital transformation initiatives, leveraging ERP systems, advanced planning tools (e.g., OMP), and analytics to enhance performance.
• Ensure strong stakeholder alignment and communication across commercial and regional leadership teams.

Qualifications & Experience

• Minimum 15+ years of end-to-end supply chain experience, including senior leadership roles in complex and matrixed environments.
• Proven experience leading regional or global supply chain organizations and transformation initiatives.
• Strong expertise in IBP / S&O processes and enterprise-level decision-making.
• Experience in medical device, healthcare, or regulated industries is required.
• Deep understanding of end-to-end supply chain processes, including planning, logistics, inventory, and customer service.
• Strong business and financial acumen, with the ability to balance growth, service, cost, and cash objectives.
• Proven ability to lead cross-functional programs and transformation initiatives.
• Strong influencing skills and ability to align senior stakeholders without direct authority.
• Experience in people management and leadership development is required (direct reports included).
• Strong collaboration with Quality and Regulatory Affairs functions.
• Bachelor’s degree required; Master’s degree or MBA preferred.
• Certifications such as APICS, IBF, PMP, Lean or Six Sigma are a plus.
• Willingness to travel (~30%).

Preferred Skills

• Analytical Reasoning
• Demand Forecasting
• Demand Planning
• Developing Others
• Distribution Resource Planning (DRP)
• Financial Competence
• Inclusive Leadership
• Inventory Optimization
• Leadership
• Lean Supply Chain Management
• Manufacturing Flow Management
• Materials Handling
• Operational Excellence
• Organizing
• Procurement Policies
• Report Writing
• Strategic Supply Chain Management
• Supply Planning
• Team Management