Merchant Services Product Manager — Digital Payments & Growth

ING Bank Personeel; Amsterdam; Hybride; EUR 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

Vacation days

Pension scheme

13th month salary

Holiday pay 8%

Hybrid working

Personal growth

Casual environment

Résumé du poste

ING Bank is seeking a Product Manager for Merchant Services within Wholesale Banking. You will define and execute the commercial strategy for digital payments and collections, collaborating across Europe to drive growth for corporate clients and financial institutions.

You will own the product's performance and lifecycle, lead marketing and client engagements, and work with Risk, Compliance, and Delivery Management to ensure compliant, reliable services in a hybrid working environment.

Qualifications

• Hold a bachelor's or master's degree and at least three years of experience in the payments domain at a bank, payment service provider, cards acquirer, or card scheme organization.
• Solid knowledge and experience in cards acquiring, e-commerce, alternative payment methods, and in-store point-of-sale payments.
• Experience with Commercial Cards is advantageous but not required.

Responsabilités

• Own the Merchant Services proposition across its commercial, financial, operational, and risk dimensions.
• Define and execute the product strategy, proposition, roadmap, design, commercial approach, and product lifecycle.
• Lead marketing, communication, and customer satisfaction activities for the products within your scope.
• Conduct market, competitor, and customer research, with a pan-European view on developments affecting Merchant Services.
• Monitor and update product policies and governance, and manage non-financial risks with established processes.

Connaissances

Payments domain

Cards acquiring

E-commerce payments

Alternative payments

In-store POS payments

Formation

Bachelor's degree

Master's degree

Description du poste

ING Bank is seeking a Product Manager for Merchant Services within Wholesale Banking. You will define and execute the commercial strategy for digital payments and collections, collaborating across Europe to drive growth for corporate clients and financial institutions.

You will own the product's performance and lifecycle, lead marketing and client engagements, and work with Risk, Compliance, and Delivery Management to ensure compliant, reliable services in a hybrid working environment.