Merchant Finance Advisor & Support (Hybrid)

Adyen; Amsterdam; On-site; EUR 52,000 - 68,000; Full time

Job summary

Adyen, based in Amsterdam, seeks a Finance Support Specialist to be the expert on the platform and financial products. You will support merchants worldwide, helping them operate and grow, and advise product teams on resource needs.

You will work with Finance, Product, Account Management, and Development teams in a 24/7 environment across time zones, ensuring efficient financial operations for merchants.

Qualifications

• Minimum 2 years of experience with exposure to payments or financial topics.
• Strong finance and analytical skills; quick to learn internal accounting systems.
• Excellent written and verbal English communication.

Responsibilities

• Be the first point of contact for merchants and commercial teams for financial issues (reporting, reconciliation, payouts, settlements).
• Educate and advise merchants' finance teams on value from our platform, products and features.
• Receive and analyze merchant pain points and collaborate with Finance, Product and Development to improve or build new products.

Skills

Finance knowledge

Analytical skills

MS Excel

English communication

Communication skills

Decision making under pressure

Ambiguity tolerance

Education

Finance or Economics background

Job description

Adyen, based in Amsterdam, seeks a Finance Support Specialist to be the expert on the platform and financial products. You will support merchants worldwide, helping them operate and grow, and advise product teams on resource needs.

You will work with Finance, Product, Account Management, and Development teams in a 24/7 environment across time zones, ensuring efficient financial operations for merchants.