Medewerker Verkoop Binnendienst

Moolenaar; Voorhout; On-site; EUR 35,000 - 41,000; Full time

Benefits offered by this job

Lease-a-bike scheme

Dynamic working environment

Job summary

Moolenaar, a horticultural company founded in 1850, seeks an internal sales employee to contribute to growth through market insight and expert knowledge of the industry. You will handle customer data, planning, and order processing, coordinating with production abroad when needed.

The role requires at least 3 years in internal sales, fluency in Dutch and English, and strong ERP skills. This full-time position offers a competitive monthly salary under CAO Groothandel in Bloembollen, plus

Qualifications

• Minimum 3 years of relevant experience in internal sales or a similar role.
• Fluency in Dutch and English is required; additional languages are a plus.
• Proficient with ERP databases/software and data management.
• Highly organized with strong multitasking and analytical skills.
• Ability to work under pressure and meet short deadlines.

Responsibilities

• Plan per customer and monitor schedules according to the planning list.
• Review sales results with the salesperson and adjust programs.
• Manage preliminary phase planning and flag deadlines.
• Maintain customer data and files accurately in the ERP system.
• Process sales orders and ensure timely production orders.
• Coordinate layouts, packaging, and stock information with other departments.

Skills

Internal sales experience

Dutch language

English language

ERP software

Tools

ERP system

Job description

Moolenaar sources, designs and exports horticulture and floriculture products directly to top

international retailers, located all over the world. Moolenaar’s success as a horticultural enterprise

since 1850 is a testimony to the fact we continue to raise the bar in quality, to always strive for

excellence, and to keep looking ahead. Our custom design, service and expertise in the horti industry

help us to create bespoke P/L branded products for many of the top retailers worldwide. As a market

leader, it is our business to know all there is about the marketplace and its trends. We constantly

conduct market research, which in turn enables us to accurately anticipate consumer’s needs. We are

growing and therefore looking for a new colleague to join our company in the position of:

Job purpose

It is the internal sales employee’s responsibility to contribute to the overall growth strategy through

insightful ideas and wide knowledge of both the industry and opportunity available. She/he performs

analysis, makes, manages and monitors customer information, making sure all client data is up to

date, accurate and available.

Main responsibilities:

• Make planning per customer and monitor it, based on the deadlines from the planning list;
• Reviewing the program with the salesperson based on the sales results;
• Managing the planning of the preliminary phase and signaling problems & monitoring deadlines;
• Taking care of the administrative matters regarding customer data / customer file;
• Checking administrative matters regarding the order through a sales calculation. (bill of materials / order confirmation / show material);
• Ensuring the timely creation and approval of layouts and packaging in accordance with the protocol (layout form);
• Managing the manufacturing process of samples and catalogs;
• Timely collection of customer-specific information (barcodes, outer box labels, etc.) for packaging, order processing and forwarding and processing it in the ERP system;
• Timely processing of sales orders in the ERP system;
• Timely receipt / specification of the production orders to be delivered;
• Tracking the order in progress for timely delivery to the customer;
• Maintaining contact with the customer regarding delivery time;
• Switch between salesperson and customer and production in case of order processing issues.
• This possibly in consultation with other departments such as product development and sales;
• Consultation with stock management about stocks and sales and signaling the outcome towards the seller and / or customer. Coordination of preparations for orders produced at facilities abroad, as applicable.

The candidate

• Preferably 3 years of relevant experience as internal sales employee or in a similar role;
• Fluent in Dutch and English is a must, as well as strong communication skills. Other language skills are considered an asset;
• Proficient working knowledge of the ERP databases and software;
• Detail oriented and excellent organizational and multitasking skills;
• Ability to work efficiently, accurately and effectively under pressure and simultaneous deadlines;
• Strong analytical skills.
• This is a demanding role with a “can do” mentality and no 9-5 commitment in the peak seasons;
• Confident and have the ability to be assertive with senior stakeholders;
• Able to meet short deadlines and able to rearrange priorities accordingly;
• Understand the needs of customers and be able to remain patient, calm and polite in difficult situations.

What we offer

• Fulltime, challenging position with plenty of opportunities for personal and professional development.
• Opportunity to contribute directly to the growth strategy of the category.
• Professional and dynamic working environment where initiative and ownership are highly
• Employment conditions in accordance with the CAO Groothandel in Bloembollen.
• Salary in Scale F of the CAO, ranging from €3,168 to €3,670 gross per month based on a
• Participation in Moolenaar's attractive lease-a-bike scheme upon receiving a permanent employment contract.
• Working for a growing and innovative company within the flower bulb industry.

25.5 vacation days per calendar year based on full-time employment.