Internal Sales Assistant/Medewerker Verkoop Binnendienst

Moolenaar; Sassenheim; On-site; EUR 35,000 - 41,000; Full time

Benefits offered by this job

Lease-a-bike scheme

Vacation days

Job summary

Moolenaar is seeking an Internal Sales Assistant to support growth through data-driven insights and strong customer knowledge. You will manage customer information, maintain data accuracy and be the link between sales, production and stock management.

In this full-time role, you’ll plan per customer, monitor deadlines, process orders in the ERP system and ensure timely delivery. Dutch and English fluency, plus ERP experience, are essential for success.

Qualifications

• Fluent in Dutch and English; strong communication skills.
• Proficient working knowledge of ERP databases/software.
• Detail oriented with excellent organizational and multitasking abilities.

Responsibilities

• Make planning per customer and monitor it based on deadlines.
• Review the program with the salesperson using sales results.
• Manage planning of preliminary phase and signal problems while monitoring deadlines.
• Handle administrative matters regarding customer data/files.
• Process sales orders in the ERP system and coordinate with production.

Skills

Dutch language

English language

Analytical skills

Organizational skills

Attention to detail

Communication skills

Tools

ERP software

Job description

Company Background

Moolenaar sources, designs and exports horticulture and floriculture products directly to top international retailers, located all over the world. Moolenaar’s success as a horticultural enterprise since 1850 is a testimony to the fact we continue to raise the bar in quality, to always strive for excellence, and to keep looking ahead. Our custom design, service and expertise in the horti industry help us to create bespoke P/L branded products for many of the top retailers worldwide. As a market leader, it is our business to know all there is about the marketplace and its trends. We constantly conduct market research, which in turn enables us to accurately anticipate consumer’s needs. We are growing and therefore looking for a new colleague to join our company in the position of:

Internal Sales Assistant

Job Purpose

It is the internal sales employee’s responsibility to contribute to the overall growth strategy through insightful ideas and wide knowledge of both the industry and opportunity available. She/he performs analysis, makes, manages and monitors customer information, making sure all client data is up to date, accurate and available.

Company Background

Moolenaar sources, designs and exports horticulture and floriculture products directly to top international retailers, located all over the world. Moolenaar’s success as a horticultural enterprise since 1850 is a testimony to the fact we continue to raise the bar in quality, to always strive for excellence, and to keep looking ahead. Our custom design, service and expertise in the horti industry help us to create bespoke P/L branded products for many of the top retailers worldwide. As a market leader, it is our business to know all there is about the marketplace and its trends. We constantly conduct market research, which in turn enables us to accurately anticipate consumer’s needs. We are growing and therefore looking for a new colleague to join our company in the position of:

Internal Sales Assistant

Job Purpose

It is the internal sales employee’s responsibility to contribute to the overall growth strategy through insightful ideas and wide knowledge of both the industry and opportunity available. She/he performs analysis, makes, manages and monitors customer information, making sure all client data is up to date, accurate and available.

Main responsibilities

• Make planning per customer and monitor it, based on the deadlines from the planning list;
• Reviewing the program with the salesperson based on the sales results;
• Managing the planning of the preliminary phase and signaling problems & monitoring deadlines;
• Taking care of the administrative matters regarding customer data / customer file;
• Checking administrative matters regarding the order through a sales calculation. (bill of materials / order confirmation / show material);
• Ensuring the timely creation and approval of layouts and packaging in accordance with the protocol (layout form);
• Managing the manufacturing process of samples and catalogs;
• Timely collection of customer-specific information (barcodes, outer box labels, etc.) for packaging, order processing and forwarding and processing it in the ERP system;
• Timely processing of sales orders in the ERP system;
• Timely receipt / specification of the production orders to be delivered;
• Tracking the order in progress for timely delivery to the customer;
• Maintaining contact with the customer regarding delivery time;
• Switch between salesperson and customer and production in case of order processing issues. This possibly in consultation with other departments such as product development and sales;
• Consultation with stock management about stocks and sales and signaling the outcome towards the seller and / or customer. Coordination of preparations for orders produced at facilities abroad, as applicable;

The candidate

• Preferably 3 years of relevant experience as internal sales employee or in a similar role;
• Fluent in Dutch and English is a must, as well as strong communication skills. Other language skills are considered an asset;
• Proficient working knowledge of the ERP databases and software;
• Detail oriented and excellent organizational and multitasking skills;
• Ability to work efficiently, accurately and effectively under pressure and simultaneous deadlines;
• Strong analytical skills.
• This is a demanding role with a can do mentality and no 9-5 commitment in the peak seasons;
• Confident and have the ability to be assertive with senior stakeholders;
• Able to meet short deadlines and able to rearrange priorities accordingly;
• Understand the needs of customers and be able to remain patient, calm and polite in difficult situations;

What we offer

• Fulltime, challenging position with plenty of opportunities for personal and professional development.
• Opportunity to contribute directly to the growth strategy of the category.
• Professional and dynamic working environment where initiative and ownership are highly valued.
• Employment conditions in accordance with the CAO Groothandel in Bloembollen.
• Salary in Scale F of the CAO, ranging from €3,168 to €3,670 gross per month based on a 40-hour workweek.
• 25.5 vacation days per calendar year based on full-time employment.
• Participation in Moolenaar's attractive lease-a-bike scheme upon receiving a permanent employment contract.
• Working for a growing and innovative company within the flower bulb industry.