Marketing Operations Specialist - Business Development

DLA Piper; Amsterdam; On-site; EUR 42,000 - 65,000; Full time

Job summary

DLA Piper is seeking a Marketing Operations Specialist – BD to provide operational, system and administrative support to international marketing and business development teams. The role touches sector and practice group activities, branding, content updates, and client relationship support.

Key duties include coordinating requests, managing deadlines, maintaining process docs, supporting design and website updates, and preparing reports for leadership across geographies.

Qualifications

• Advanced English skills.
• 1+ year of marketing and business development experience, ideally in a professional services organization.
• Strong MS Office skills: Excel, Word, PowerPoint and Outlook.
• Knowledge of marketing, business development and project management methods/tools is a plus.

Responsibilities

• Support sector, practice group and location Business Development activities.
• Receive and scope requests, understand tasks and seek clarification when needed.
• Schedule work and ensure delivery by deadlines; mix of independent work and collaboration.
• Create and maintain process documentation.
• Support graphics, brand processes and website updates.
• Conduct analysis of activities for key and target clients as requested by practice groups.
• Support awards and directory submissions and backup for pitching processes.
• Prepare team reports and respond to ad hoc reporting requests.
• Assist with daily operational and administrative tasks and maintain a customer-focused atmosphere.
• Adhere to company standards and guidelines in all tasks.

Skills

Advanced English

Marketing & BD experience

MS Office proficiency

Tools

MS Office Suite

Marketing tools knowledge

Job description

Marketing Operations Specialist – Business Development (BD) will provide operational, system and administrative support to the international marketing and business support teams, related to sector and practice group activities, brand and design, dlapiper.com content updates and client relationship support.

Main duties and responsibilities

As a Marketing Operations Specialist – BD, you will:

• Provide assistance to the marketing experts and marketing managers in all aspects of sector, practice group and location Business Development activities
• Receive and scope out of requests, understand the tasks you are required to deliver and seek clarification when needed
• Schedule the work and ensure it is delivered in accordance with the deadline. This will involve a mix of delivering tasks yourself as well as working with others
• Create and maintain process documentation
• Support graphic design and brand related processes
• Update and amend our internal and external websites
• Conduct analysis of activities involving key and target clients as requested by the practice group, sector or location marketing teams
• Support awards and directory submissions
• Provide backup support for key elements of the pitching process
• Contribute to the preparation of team reports and ad hoc reporting requests
• Provide support for a variety of operational and administrative tasks where necessary
• Contribute to a customer and team work oriented atmosphere in a demanding and fast-paced environment
• Assist with other daily tasks assigned by the team expert, team leader or manager
• Ensure that all relevant company standards and guidelines are met

About you

• Advanced English skills
• At least 1 year of relevant marketing and business development experience, preferably in a professional services organization - law firm experience would be a distinct advantage
• Intermediate knowledge of MS Office skills: Microsoft Excel, Word, PowerPoint and Outlook
• Knowledge of marketing, business development and project management methods and tools would be an asset
• Ability to execute project tasks across functions and geographies and work within a global team structure
• Experience in dealing with a demanding workload and conflicting priorities
• Ability to multi-task and work to deadlines, be methodical and logical
• Ability to stay calm and composed in often demanding situations
• Timeliness, accuracy and precision in task delivery
• Focus on providing excellent customer service
• Proactive 'can do' attitude and collaborative working style

About the department / practice group

GSC Marketing team is divided into four areas: Business Development, Pitch, Digital Communication and Data & Directories. GSC Marketing provides operational, system and administrative support to the international business, i.e. internal marketing teams, partners and business services across DLA Piper.

About us

We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.

Agile Working

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.