Marketing Manager

Sofitel; Amsterdam; On-site; EUR 80,000 - 110,000; Full time

Benefits offered by this job

Bonus plan

Travel cost arrangements

25 holidays

Heartists discounts

Learning & development

Restaurant discounts

Green Key certificate

Be Balanced

Overnight stay after onboarding

Job summary

Sofitel Legend The Grand Amsterdam is seeking an experienced Marketing Manager to lead the marketing strategy and annual plan, translating luxury hospitality branding into compelling campaigns and guest experiences.

You will manage the marketing budget, KPIs, and cross-department partnerships while steering the team to deliver integrated B2B and B2C campaigns. This role focuses on digital marketing, PR, events, and commercial activations in Amsterdam.

Qualifications

• Minimum of four years of relevant marketing experience.
• Bachelor’s or Master’s degree.
• Professional fluency in Dutch and English, written and spoken.
• Demonstrable experience in developing and executing marketing campaigns from A to Z.
• Strong commercial and analytical capabilities, with experience in KPI-driven marketing.
• Experience in PR, media relations, partnerships and social media.

Responsibilities

• Develop, implement and monitor the annual marketing and communications strategy in line with the hotel’s commercial objectives and Sofitel brand framework.
• Manage the marketing budget and define relevant KPIs to measure performance, optimise activities and guide decision-making.
• Translate market, luxury hospitality, gastronomy, travel and lifestyle trends into relevant marketing opportunities.
• Work closely with different departments to develop distinctive, commercially relevant propositions and experiences.
• Develop and execute integrated B2B and B2C campaigns, activations and content from concept to evaluation.
• Strengthen the hotel’s visibility, reputation and positioning through PR, media relations, partnerships, events and relevant industry awards.
• Safeguard consistency and quality across all content and visual communications.
• Lead and develop the Marketing team, setting priorities and ensuring effective planning, quality and timely delivery.
• Act as a marketing partner to the DOSM, management and operational departments.
• Remain actively involved in day-to-day marketing execution, including content creation, campaign coordination, PR, events, social media and performance monitoring.
• Lead digital marketing, social media and e-commerce activities in collaboration with Revenue & E-commerce, ensuring strong brand alignment and commercial performance.
• Build and manage relationships with media, influencers, partners and other external stakeholders, including the coordination of press visits, events, photoshoots and relevant collaborations.
• Provide marketing support for key hotel propositions and F&B concepts, translating guest experiences into compelling content, campaigns and commercial activations.

Skills

Marketing strategy

Budget management

KPI marketing

Digital marketing

PR

Media relations

Stakeholder management

Team leadership

Content creation

Analytics

Education

Bachelor’s or Master’s degree

Tools

CRM systems

Web analytics tools

Content management systems

Job description

*Please note that professional fluency in written and spoken Dutch is required.

Purpose of the Role

Within the hotel's commercial strategy and the brand and marketing frameworks of Accor and Sofitel, the Marketing Manager is responsible for developing, implementing and monitoring the marketing strategy and annual marketing plan for Sofitel Legend The Grand Amsterdam.

The Marketing Manager advises the Director of Sales & Marketing on positioning, marketing priorities, propositions and investments and translates the agreed commercial direction into concrete marketing, communications, PR and activation plans.

As a business partner, the Marketing Manager works closely with the hotel’s operational departments to translate services, concepts and guest experiences into distinctive and commercially relevant propositions, aligned with the positioning of The Grand and the Sofitel brand identity.

The Marketing Manager is responsible for the effective execution, monitoring and optimisation of these activities, using relevant commercial and marketing KPIs to measure performance and guide decision-making.

The role provides direction to the Marketing team while remaining visibly and actively involved in day-to-day execution.

Key Responsibilities

• Develop, implement and monitor the annual marketing and communications strategy in line with the hotel’s commercial objectives and Sofitel brand framework.
• Manage the marketing budget and define relevant KPIs to measure performance, optimise activities and guide decision-making.
• Translate market, luxury hospitality, gastronomy, travel and lifestyle trends into relevant marketing opportunities.
• Work closely with different departments to develop distinctive, commercially relevant propositions and experiences.
• Develop and execute integrated B2B and B2C campaigns, activations and content from concept to evaluation.
• Strengthen the hotel’s visibility, reputation and positioning through PR, media relations, partnerships, events and relevant industry awards.
• Safeguard consistency and quality across all content and visual communications.
• Lead and develop the Marketing team, setting priorities and ensuring effective planning, quality and timely delivery.
• Act as a marketing partner to the DOSM, management and operational departments.
• Remain actively involved in day-to-day marketing execution, including content creation, campaign coordination, PR, events, social media and performance monitoring.
• Lead digital marketing, social media and e-commerce activities in collaboration with Revenue & E-commerce, ensuring strong brand alignment and commercial performance.
• Build and manage relationships with media, influencers, partners and other external stakeholders, including the coordination of press visits, events, photoshoots and relevant collaborations.
• Provide marketing support for key hotel propositions and F&B concepts, translating guest experiences into compelling content, campaigns and commercial activations.

Profile

• Minimum of four years of relevant marketing experience, preferably in a senior or comparable role.
• Relevant Bachelor’s or Master’s degree.
• Professional fluency in both Dutch and English, written and spoken.
• Demonstrable experience in developing and executing marketing campaigns from A to Z.
• Strong commercial and analytical capabilities, with experience in KPI-driven marketing.
• Experience in PR, media relations, partnerships and social media.
• Strong understanding of digital marketing and e-commerce, combined with an affinity for graphic design and visual communication.
• Strong stakeholder-management skills and the ability to engage and influence different disciplines and operational teams.
• Excellent prioritisation, project-management and time-management skills.
• Proactive, creative, results-oriented and hands-on.
• Experience in luxury hospitality, gastronomy, travel, lifestyle or another premium environment is a strong advantage.

Why choose The Grand?

• We offer a personalized bonus plan on top of a competitive salary, travel cost arrangements and 25 holiday days a year, which you can sell and buy as well.
• With ALL Heartists Card you receive worldwide discounts on overnight stays and more.
• We value learning & development, therefore we provide several training sessions to stimulate your growth and knowledge.
• A discount up to 50% in selected restaurants and bars in Amsterdam, including our own F&B offerings.
• We find Corporate Social Responsibility very important. Our hotel as various active work groups and we have the highest Green Key certificate.
• Be Balanced – Our Be Balanced Team will help you find a healthy work-life balance.
• After your onboarding period, you get to be the guest and experience our legendary service for yourself in our hotel with an overnight stay, free dinner and breakfast!
• Scale 7 of Horeca CAO.

Our employees are at the heart of our business. Bring us your initiative, passion, and energy, and we will offer you a job you love.

Would you like to know more about our hotel?

Sofitel Legend The Grand Amsterdam offers five-star luxury in a unique, historic Amsterdam setting, infused with French elegance and grandeur. The Grand is part of the Accor hotel group. Visit our website and follow us on Instagram and LinkedIn.