Marketing & Communication Coordinator | Marketing Department

Okurajobs; Amsterdam; On-site; EUR 55,000 - 65,000; Full time

Benefits offered by this job

Training and development budget

Horeca CAO

Pension scheme

Staff discounts

Travel allowance

Overnight stay with breakfast for two

Job summary

Hotel Okura Amsterdam, a prestigious 5-star property, seeks an enthusiastic Sales Manager to strengthen the Marketing & Communications team. You will support communications, campaigns, and content creation across hotel channels and partners, ensuring brand consistency and guest engagement.

The role requires a proactive, service-oriented professional with Dutch and English fluency, capable of thriving in a dynamic, international environment.

Qualifications

• HBO level thinking/education required.
• Minimum of one year of work experience in a comparable role.
• Excellent command of Dutch and English, written and spoken.
• Highly service-oriented with strong communication skills.
• Willingness to work in a diverse and dynamic environment.

Responsibilities

• Support all marketing and (internal & external) communications activities to achieve the M&C objectives and KPIs.
• Manage the marketing inbox as central point for all requests and distribute tasks across the team.
• Assist in developing multi-channel campaigns for the hotel and its restaurants with potential to manage them in the future.
• Coordinate creation of M&C materials and printed matters with external suppliers.
• Assist in updating and maintaining the hotel website in collaboration with the team.

Skills

Dutch language

English language

Customer service

Communication skills

Proactive attitude

Education

HBO level education

Job description

Hotel Okura Amsterdam is an international 5 star hotel. Step in our world and experience how Eastern and Western influences are uniquely entwined through our mix of Japanese and Dutch culture. All our colleagues ensure an authentic service and experience to all guests. In order to achieve this, we are looking for an enthusiastic Sales Manager to strengthen our team. Are you a team player who does your very best everyday? Can you inspire people and would you like to work in a dynamic environment? Then this vacancy is for you!

What you can expect

The Marketing & Communications team is an integral part of our commercial department, driving the brand presence and commercial success of our esteemed hotel. Comprising a dedicated group of professionals including a Marketing Director, M&C Manager, M&C Coordinator, Digital Content Marketing Assistant, Social Media and Content Marketer, and a Trainee. This team is responsible for all marketing and communications efforts across the hotel (including rooms and MICE facilities), its restaurants, and the spa. Our collective goal is to increase brand awareness, strengthen our market positioning, and drive conversion.

As a Marketing & Communications Coordinator, you will play a crucial role in supporting the team's objectives and ensuring the smooth execution of our marketing and communications strategies.

Your responsibilities will include:

• Supporting all marketing and (internal & external) communications activities to achieve the M&C objectives and KPIs.
• Managing the marketing inbox, serving as the central point for all marketing support requests. In collaboration with the M&C Manager, you will distribute tasks across the team and maintain an overview of ongoing projects.
• Assisting in the development of multi-channel campaigns for the hotel and its restaurants. You will support the execution of these campaigns with the aim of independently managing them in the future.
• Being the linking pin in the creation of M&C materials and all company-related printed matters, coordinating with external suppliers for design and printing.
• Managing and updating the hotel website (adding and editing pages) in collaboration with the Digital Content Marketing Assistant.
• Contributing to the content calendar and actively encouraging the team to keep it up-to-date.
• Supporting the handling of press inquiries and assisting in the organization of press events.
• Creating internal memos to update stakeholders on marketing and communications matters.
• Staying up-to-date of the latest trends in Marketing & Communications and conducting competitor analysis to identify opportunities.

What we offer

• Contract: 1 year, with the possibility of extension; we want you to stay!;
• Salary: Group 5.
• Bonus: 1 week's salary upon achieving the budgeted GOP (Gross Operating Profit) and a successful year-end evaluation;
• 8% holiday allowance (pro rata);
• 25 vacation days per year (pro rata);
• Compensation for national holidays;
• We invest in your personal and professional development with a €1,000 training and development budget;
• The Dutch Hospitality Collective Labour Agreement (Horeca CAO) applies;
• General Pension Scheme for Hospitality and Catering;
• General Survivor's Pension;
• Fun staff events, such as the annual staff party, Sinterklaas celebration, team outings and bootcamps;
• Attractive family and friends rates for overnight stays at Hotel Okura Amsterdam;
• 50% staff discount once a year at one of our restaurants;
• 20% staff discount in our restaurants;
• Travel allowance from 10 km one-way;
• After successfully completing your probationary period, you will receive an overnight stay with breakfast for two, so you can experience the hotel as a guest!

What we ask

We are seeking a proactive and enthusiastic individual who meets the following criteria:

• HBO (higher professional education) thinking level.
• Minimum of one year of work experience in a comparable role.
• Excellent command of both Dutch and English, fluent in both written and spoken communication (required)
• Highly service-oriented with strong communication skills.
• Willingness to work in a diverse and dynamic environment.