Maritime Service Coordinator - Flexible Hours

PALFINGER; Schiedam; On-site; EUR 42,000 - 63,000; Full time

Benefits offered by this job

Competitive salary

Flexible hours

Friendly team

Open-door policy

Informal culture

Job summary

PALFINGER MARINE in Schiedam is seeking a Service Coordinator to lead and coordinate service operations, plan and follow up on jobs, and act as the main customer contact. You will support service engineers and assist sales and project teams to ensure smooth project integration.

The ideal candidate has a Bachelor's or Master's in Engineering and solid experience in service coordination within international organisations, with strong English communication and a hands-on, proactive attitude.

Qualifications

• Bachelor's or Master's degree in Engineering or related field.
• Service coordination experience in international organizations.
• Strong customer service mindset and problem-solving skills.

Responsibilities

• Lead and coordinate service operations, planning, execution and follow-up of service jobs.
• Act as main customer contact for service-related matters and prepare quotations.
• Support service engineers with job briefings/debriefings and required docs.
• Assist sales and project teams in service-related contracts and project integration.
• Monitor service performance, track hours, costs, invoicing and KPIs.

Skills

Customer orientation

Communication skills

English fluency

Education

Bachelor's or Master's in Engineering

Job description

PALFINGER MARINE in Schiedam is seeking a Service Coordinator to lead and coordinate service operations, plan and follow up on jobs, and act as the main customer contact. You will support service engineers and assist sales and project teams to ensure smooth project integration.

The ideal candidate has a Bachelor's or Master's in Engineering and solid experience in service coordination within international organisations, with strong English communication and a hands-on, proactive attitude.