Manager Labor Planning, Store Wages

Foot Locker, Inc.; Utrecht; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Employee Discount

Hybrid work

Pension Plan

Wellbeing programs

Career development

Job summary

Foot Locker, Inc. is seeking a Manager Labor Planning, Stores Wages to lead staffing cost optimization and data-driven decision making across EU finance and CX teams.

You will oversee target hours, forecast staffing, and drive improvements through cross-functional collaboration with District Managers and Market Directors. The role requires senior-level analytical skills, experience in WFM and cost analysis, and a proactive approach to identifying opportunities in a complex retail environment.

Qualifications

• Experience in Labor Planning and Labor Utilization Analysis.
• Experience in Work Force Management (WFM) and Labor Cost Analysis.
• Experience in an international environment with complex cost structures.
• Advanced Excel skills.
• Strong analytical and critical thinking abilities.
• Fluent English; additional European languages a plus.

Responsibilities

• Manage annual, monthly and weekly cadence of target hours for Stores.
• Drive cost optimization projects with WFM and CX teams (District Managers & Regional VPs/ Market Directors).
• Lead development of staffing proposals at store level and implement action plans in stores.
• Identify wage/cost opportunities and lead process improvements.
• Forecast and review hours spent (productive & non-productive).
• Contribute to other projects as assigned.

Skills

Fluent English

Analytical thinking

Critical thinking

Project management

Cross-functional collaboration

Education

Bachelor's degree in Finance, Business, Engineering or related field

Tools

Excel

Job description

Overview

The Manager Labor Planning, Stores Wages is a key member of our EU Finance team, working in partnership with the Customer Experience, HR & Sales teams to provide data insights to support business decisions. In this role, you will be leading optimization of staffing costs, providing staff utilization recommendations, control store associates’ productive (on-sales-floor and in-stockroom) and non-productive (meetings, maintenance, vacations, etc.) time spent. In addition, you will have the opportunity to manage cost-optimization projects in collaboration with District (Area) Managers and broader CX teams across a variety of EU countries.

Key to success in this role is the ability to collaborate and influence across teams, ability to provide clear guidelines and explanations and overcome obstacles.

Our team culture is collaborative and dynamic with a strong sense of ownership and personal accountability. We welcome diverse points of view and people who are curious about how our work can have meaningful business impact through creative problem solving and strong cross-team partnerships.

Responsibilities

• Manage annual (budget), monthly and weekly cadence of setting target hours for Stores


• Drive cost optimization projects in collaboration with WFM team & CX teams (District Managers & Regional VPs/ Market Directors)


• Lead development of staffing proposals (linked to target hours setting) at a store level. Introduce control mechanisms and ensure action plans are developed, addressed and executed in stores


• Identify wage/ cost opportunities and recommend/ contribute/ lead (process) change that leads to better business results


• Responsible for forecasting and actual reviews of hours spent (productive & non-productive)


• Contribute other various other projects as assigned

Qualifications

• Bachelor’s degree in Finance, Business, Engineering or a related field


• 4-7 years of relevant work experience in Labor Planning, Labor Utilization Analysis, Business Analysis


• Experience in Work Force Management (WFM), Labor Cost Analysis (Production, Retail, Logistics) will be an advantage


• Experience in an international environment, complex cost structure and/or accounting will be a plus


• Fluent in English; additional European languages are a plus


• Advanced level Excel skills required; a business case is part of the recruitment process


• Strong analytical and critical thinking skills


• Able to quickly understand and improve complex data, reports, and processes


• Ability to recognize and address opportunities in the status quo


• Ability to plan and execute projects while meeting key milestones

Benefits

• Recognition, inclusion and belonging in a diverse environment


• 25 holidays and flexible working (hybrid position, in office ~2 days p/w)


• Employee Discount on in-store and online products


• Casual Sneaker Culture


• Learning & Health/Wellbeing programs


• Career development and growth in an ambitious international team


• Travel reimbursement


• Access to premium wellness apps


• Bike plan and contribution to gym subscription


• Pension Plan


• Discounted Collective Health plans


• Activities organized by our Social Committee