Manager Labor Planning, Store Wages

Foot Locker; Utrecht; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work

Employee discount

Pension plan

Wellbeing programs

Travel reimbursement

Bike plan

Gym subscription

Career development

Job summary

Foot Locker in Utrecht seeks a Manager Labor Planning, Stores Wages to optimize staffing costs, analyze utilization and guide action plans across EU stores. You will partner with Finance, CX, HR and Sales to translate data into staffing strategies and cost improvements.

The role requires strong Excel skills, English fluency and a track record in labor planning, with cross-country exposure and project leadership abilities. Hybrid work is supported.

Qualifications

• Bachelor’s degree in Finance, Business, Engineering or related field.
• 4–7 years of relevant work experience in Labor Planning or related areas.
• Experience with WFM and labor cost analysis is a plus.
• Strong Excel skills and ability to analyze complex data.

Responsibilities

• Manage annual, monthly and weekly cadence of setting target hours for stores.
• Lead cost optimization and staffing proposals at store level.
• Forecast and review hours spent, including productive and non-productive time.
• Collaborate across CX, HR and sales teams on optimization projects.

Skills

Fluent in English

Analytical thinking

Project planning

Education

Bachelor’s degree in Finance, Business, Engineering or related field

Tools

Excel

Job description

Overview

The Manager Labor Planning, Stores Wages is a key member of our EU Finance team, working in partnership with the Customer Experience, HR & Sales teams to provide data insights to support business decisions. In this role, you will be leading optimization of staffing costs, providing staff utilization recommendations, control store associates’ productive (on-sales-floor and in-stockroom) and non-productive (meetings, maintenance, vacations, etc.) time spent. In addition, you will have the opportunity to manage cost-optimization projects in collaboration with District (Area) Managers and broader CX teams across a variety of EU countries. Key to success in this role is the ability to collaborate and influence across teams, ability to provide clear guidelines and explanations and overcome obstacles. Our team culture is collaborative and dynamic with a strong sense of ownership and personal accountability. We welcome diverse points of view and people who are curious about how our work can have meaningful business impact through creative problem solving and strong cross-team partnerships.

Responsibilities

• Manage annual (budget), monthly and weekly cadence of setting target hours for Stores
• Drive cost optimization projects in collaboration with WFM team & CX teams (District Managers & Regional VPs/ Market Directors)
• Lead development of staffing proposals (linked to target hours setting) at a store level. Introduce control mechanisms and ensure action plans are developed, addressed and executed in stores
• Identify wage/ cost opportunities and recommend/ contribute/ lead (process) change that leads to better business results
• Responsible for forecasting and actual reviews of hours spent (productive & non-productive)
• Contribute other various other projects as assigned

Qualifications

• Bachelor’s degree in Finance, Business, Engineering or a related field
• 4-7 years of relevant work experience in Labor Planning, Labor Utilization Analysis, Business Analysis
• Experience in Work Force Management (WFM), Labor Cost Analysis (Production, Retail, Logistics) will be an advantage
• Experience in an international environment, complex cost structure and/or accounting will be a plus
• Fluent in English; additional European languages are a plus
• Advanced level Excel skills required; a business case is part of the recruitment process
• Strong analytical and critical thinking skills
• Able to quickly understand and improve complex data, reports, and processes
• Ability to recognize and address opportunities in the status quo
• Ability to plan and execute projects while meeting key milestones

Benefits

• Recognition, inclusion and belonging in a diverse environment
• 25 holidays and flexible working (hybrid position, in office ~2 days p/w)
• Employee Discount on in-store and online products
• Casual Sneaker Culture
• Learning & Health/Wellbeing programs
• Career development and growth in an ambitious international team
• Travel reimbursement
• Access to premium wellness apps
• Bike plan and contribution to gym subscription
• Pension Plan
• Discounted Collective Health plans
• Activities organized by our Social Committee #