Management Intern

Hotelprofessionals - Park Plaza Utrecht; Utrecht; On-site; EUR 7,000 - 10,000; Full time

Benefits offered by this job

Hotelratekortingen

50% korting op F&B

Alleo.nl kortingen

Loopbaanontwikkeling

Maaltijd tijdens dienst

Jaarlijkse evenementen

Job summary

Park Plaza Utrecht biedt een moderne, stijlvolle verblijfservaring en zoekt een Management Intern die de General Manager ondersteunt en de operationele werking overziet. Je werkt aan leiderschapsgerichte projecten, leert bedrijfsprocessen kennen en draagt bij aan gasttevredenheid.

De stage start in september 2026 en duurt 5–12 maanden. Een fulltime leerervaring in een dynamische omgeving met aandacht voor kwaliteit en gasten staat centraal.

Qualifications

• Sterke communicatieve vaardigheden in Engels (schrift en gesprek).
• Vroege ervaring in hospitality of klantenservice.
• Proactief, georganiseerd en leergierig in een dynamische omgeving.
• Interesse in leiderschap, hoteloperaties en samenwerking tussen afdelingen.
• Gast- en stakeholderomgeving professioneel kunnen benaderen.

Responsibilities

• Ondersteunen van de General Manager in dagelijkse operaties en strategische activiteiten.
• Voorbereiden van management meetings en coördineren van sessies.
• Operationele ondersteuning bieden in Front Office, F&B en Meetings & Events.
• Bijdragen aan gastbeleving en procesverbeteringen door analyse en uitvoering.
• Ondersteunen bij commerciële projecten, evenementen en hotelprestaties.

Skills

Communicatie in het Engels

Gastvrijheidservaring

Proactief

Leiderschapsinteresse

Gasteninteractie

Education

Hospitality/hotel management studie

Tools

PMS kennis

Job description

Is it time for you to take the next step in your hospitality journey? Do you breathe hospitality and are you ready to build on your experience while stepping into a leadership-focused internship? Stop your search and join us to experience authentic learning.

Park Plaza Utrecht offers a modern and stylish stay in the heart of the city, ideally located near Utrecht Central Station and within easy reach of the historic city centre, making it perfect for both business and leisure guests.

As a Management Intern, you will be the right hand of the General Manager, supporting the leadership of the hotel and ensuring a smooth and high-quality operation across all departments. You will assist in daily management activities, contribute to strategic and operational projects, and gain exposure across the full hotel operation. This role provides a unique opportunity to develop leadership skills while contributing to guest satisfaction, operational excellence, and team engagement across the cluster. The internship starts in September 2026 and offers a full-time learning experience for 5-12 months, aligned with your study requirements.

Responsibilities

• Support the General Manager in daily operations and strategic activities across departments
• Assist in preparing management meetings, coordinating team sessions, and supporting internal communication
• Provide operational support across departments such as Front Office, Food & Beverage, and Meetings & Events
• Contribute to improving the guest journey and arrival experience through analysis and implementation of ideas
• Support quality control checks and ensure brand standards are consistently met
• Assist with projects related to commercial activities, events, and hotel performance
• Engage with guests and colleagues, providing a professional and personalised experience
• Support sales activities including show-rounds, upselling, and promoting hotel outlets
• Demonstrate leadership by example, supporting department heads with administrative and operational tasks
• Take ownership of assigned projects and contribute ideas to improve hotel performance and guest satisfaction

Essential Requirements

• Currently enrolled in a hospitality, hotel management, or related study programme
• Strong communication skills in English (written and spoken)
• Previous experience in hospitality or customer service
• Proactive, organised, and eager to learn in a dynamic environment
• Interest in leadership, hotel operations, and cross-departmental collaboration
• Confident in interacting with guests and internal stakeholders
• Available for an internship of 5-12 months
• Eligible to complete an internship in the Netherlands

Preferred Requirements

• Interest in hotel management and leadership development
• Familiarity with hotel operations or systems (PMS) is a plus
• Dutch or any additional language skills; is an advantage
• Strong sense of ownership and willingness to take initiative

Your Benefits & Perks

• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via alleo.nl
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings
• Time to work on your school projects or thesis

Internship allowance of €750 gross per month (full-time), which is above the Horeca CAO BOL guidelines.

Excited to develop your leadership skills and gain hands-on experience at management level?

We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht

Park Plaza. Be part of it.

Dienstverband: stage

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: stage