Management Intern

Hotelprofessionals; Utrecht; On-site; EUR 8,000 - 9,000; Full time

Benefits offered by this job

Discounted hotel rates

50% F&B discount

Alliéo discounts

Advanced onboarding programme

Career growth across PPHE Hotel Group

Tasty meal during shift

Annual company parties and outings

Time for school projects or thesis

Job summary

Park Plaza Utrecht is offering a Management Intern role to support the General Manager and lead across departments.

This full-time internship starts September 2026 and runs for 5–12 months, providing exposure to daily operations, strategic projects, and guest satisfaction initiatives within the hotel You will gain leadership experience, contribute to guest journeys, and work on projects across Front Office, F&B, and Meetings & Events, with a focus on quality, brand standards, and teamwork.

Qualifications

• Currently enrolled in a hospitality, hotel management, or related study programme
• Strong communication skills in English (written and spoken)
• Previous experience in hospitality or customer service
• Proactive, organised, and eager to learn in a dynamic environment
• Interest in leadership, hotel operations, and cross-departmental collaboration
• Confident in interacting with guests and internal stakeholders
• Available for an internship of 5-12 months
• Eligible to complete an internship in the Netherlands

Responsibilities

• Support the General Manager in daily operations and strategic activities across departments
• Assist in preparing management meetings, coordinating team sessions, and supporting internal communication
• Provide operational support across departments such as Front Office, Food & Beverage, and Meetings & Events
• Contribute to improving the guest journey and arrival experience through analysis and implementation of ideas
• Support quality control checks and ensure brand standards are consistently met
• Assist with projects related to commercial activities, events, and hotel performance
• Engage with guests and colleagues, providing a professional and personalised experience
• Support sales activities including show-rounds, upselling, and promoting hotel outlets
• Demonstrate leadership by example, supporting department heads with administrative and operational tasks
• Take ownership of assigned projects and contribute ideas to improve hotel performance and guest satisfaction

Skills

Leadership

Communication skills

Hospitality experience

English proficiency

Job description

Is it time for you to take the next step in your hospitality journey? Do you breathe hospitality and are you ready to build on your experience while stepping into a leadership-focused internship? Stop your search and join us to experience authentic learning.

Park Plaza Utrecht offers a modern and stylish stay in the heart of the city, ideally located near Utrecht Central Station and within easy reach of the historic city centre, making it perfect for both business and leisure guests.

As a Management Intern, you will be the right hand of the General Manager, supporting the leadership of the hotel and ensuring a smooth and high-quality operation across all departments. You will assist in daily management activities, contribute to strategic and operational projects, and gain exposure across the full hotel operation. This role provides a unique opportunity to develop leadership skills while contributing to guest satisfaction, operational excellence, and team engagement across the cluster. The internship starts in September 2026 and offers a full-time learning experience for 5-12 months, aligned with your study requirements.

Responsibilities

• Support the General Manager in daily operations and strategic activities across departments
• Assist in preparing management meetings, coordinating team sessions, and supporting internal communication
• Provide operational support across departments such as Front Office, Food & Beverage, and Meetings & Events
• Contribute to improving the guest journey and arrival experience through analysis and implementation of ideas
• Support quality control checks and ensure brand standards are consistently met
• Assist with projects related to commercial activities, events, and hotel performance
• Engage with guests and colleagues, providing a professional and personalised experience
• Support sales activities including show-rounds, upselling, and promoting hotel outlets
• Demonstrate leadership by example, supporting department heads with administrative and operational tasks
• Take ownership of assigned projects and contribute ideas to improve hotel performance and guest satisfaction

Essential Requirements

• Currently enrolled in a hospitality, hotel management, or related study programme
• Strong communication skills in English (written and spoken)
• Previous experience in hospitality or customer service
• Proactive, organised, and eager to learn in a dynamic environment
• Interest in leadership, hotel operations, and cross-departmental collaboration
• Confident in interacting with guests and internal stakeholders
• Available for an internship of 5-12 months
• Eligible to complete an internship in the Netherlands

Preferred Requirements

• Interest in hotel management and leadership development
• Familiarity with hotel operations or systems (PMS) is a plus
• Dutch or any additional language skills; is an advantage
• Strong sense of ownership and willingness to take initiative

Your Benefits & Perks

• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via alleo.nl
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings
• Time to work on your school projects or thesis

Internship allowance of €750 gross per month (full-time), which is above the Horeca CAO BOL guidelines.

We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht.

Park Plaza. Be part of it.