Front Office Intern - Jan 26

Hotelprofessionals - Park Plaza Utrecht

Utrecht

On-site

EUR 6,138

Part time

14 days+

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Benefits offered by this job

€550 internship allowance

Healthy meal during shift

Discounted hotel rates

50% F&B discount

Annual company parties

Learning & Development opportunities

Job summary

A prominent hotel in the Netherlands is seeking a Front Office Intern to assist with guest services and enhance operational excellence. This role offers an internship allowance of €550, meals during shifts, and exciting opportunities for career growth. Ideal candidates possess strong communication skills and a passion for hospitality. Interns will be welcomed throughout the year.

Qualifications

Good command of English with excellent communication skills.
No minimum education required.
Interest in the hospitality industry.

Responsibilities

Ensure a warm welcome and smooth check-in/check-out for guests.
Resolve guest issues and provide recommendations.
Seek ways to improve Front of House services.

Skills

Customer service

Problem-solving

Communication

Adaptability

Teamwork

Job description

Is it time for you to start searching for an internship, do you breathe hospitality and are you more than excited to broaden your knowledge, stop with your search! As our Front Office Intern at Park Plaza Utrecht you are located in the heart of the hotel. The place to gain an enormous amount of experience, which will support you in improving and outing your passion for great service. The Front of House team will go beyond to teach you the ins and outs of this wonderful job, because eventually we enjoy watching you grow and inspire! As a Front Office Intern you will receive:

€550 internship allowance
Tasty and healthy meal during your shift
Exciting job opportunities within PPHE Hotel Group across Europe
Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
50% F&B discount at our restaurants and bars (for your whole party)
Annual company parties and outings
Exclusive discounts in the employee benefit store (www.vipvoordeelwinkel.nl)
Great (online) Learning & Development opportunities to grow your career

and more…

Are you the perfect match for Front Office Intern?

You aim for a warm welcome and smooth check-in and check-out procedure for all our guests
You actively think about solving guests' issues and would love to learn how to provide advice and give recommendations. Thereby you look for ways to improve our Front of House services
You like to stretch yourself through new challenges and different ways of working
You listen and adapt to the needs of both, guests and team members.
Friendly, calm and constructive is what people around you are saying about your personality
You strive to deliver an individualised service that creates a brilliant first impression and will exceed their expectations throughout their stay
You posses a good command of English and has excellent communication skills
Hospitality is in your DNA!
You share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
You are interested in the hospitality industry and are looking for an internship for at least 6 months as part of your study starting. This internship is offered throughout the year, so if you are interested, please apply and we will check whether a suitable starting date can be arranged for you.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

Dienstverband: stage

Type vacature: Intern

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