Luxury Room Service Associate – Guest Experience & Growth

Anantara Grand Hotel Krasnapolsky Amsterdam; Amsterdam; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

End-of-year bonus

Friends & Family rates

Dining discount

Experience stay

Learning opportunities

Global career opportunities

Wellbeing benefits

Job summary

Anantara Grand Hotel Krasnapolsky Amsterdam is seeking a dedicated Room Service Employee to deliver high-quality service to guests in their suites and rooms, handling food and beverages with care and precision while upholding the hotel’s luxury standards.

Join a team that values growth, guest-centric service and collaboration, with a rotating schedule including nights, weekends and public holidays. Fluent English is required; additional languages are an asset in this cosmopolitan destination.

Qualifications

• A passion for luxury hospitality and personalised service.
• Excellent communication skills and a proactive, guest-focused attitude.
• A proactive mindset and exceptional attention to detail.
• Ability to stay organized and calm under pressure.
• Flexibility to work a rotating schedule, including night shifts, weekends and public holidays.

Responsibilities

• Handling food and beverage orders via phone or system, ensuring timely and accurate delivery.
• Providing guests with a refined and memorable dining experience in the comfort of their rooms.
• Maintaining high standards of service, presentation, and cleanliness.
• Communicating clearly and professionally with both guests and colleagues.
• Assisting in other Food & Beverage outlets when needed, contributing to a smooth and collaborative operation.

Skills

Guest-focused attitude

Excellent communication skills

Attention to detail

Team player

Job description

Anantara Grand Hotel Krasnapolsky Amsterdam is seeking a dedicated Room Service Employee to deliver high-quality service to guests in their suites and rooms, handling food and beverages with care and precision while upholding the hotel’s luxury standards.

Join a team that values growth, guest-centric service and collaboration, with a rotating schedule including nights, weekends and public holidays. Fluent English is required; additional languages are an asset in this cosmopolitan destination.