Luxury Retail Team Lead – Elevate Customer Experience

Michael Kors (Netherlands) BV; Roermond; Presencial; EUR 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount across Michael Kors

Wellbeing programme

Descripción de la vacante

MICHAEL KORS (Netherlands) BV is seeking an energetic Store Manager in Roermond to lead daily operations, drive exceptional customer experiences and grow the business.

You will coach and develop a diverse team, build strong client relationships, and collaborate across channels to boost omnichannel performance, with a focus on results and brand standards in a premium fashion environment.

Formación

• Leadership and people management experience in a commercial environment.
• Strong focus on delivering targets and KPIs.
• Proactive, flexible problem-solving mindset.
• Entrepreneurial, out-of-the-box thinker with market sense.
• Interest in fashion industry and market trends.
• Fluent English language skills.

Responsabilidades

• Drive results by delivering an elevated customer experience.
• Assist Store Manager in executing day-to-day operations.
• Manage, inspire and empower your team through coaching and development.
• Demonstrate flexibility and foster a collaborative, supportive work environment.
• Grow client books and deliver a meaningful omnichannel experience.
• Drive omnichannel sales using available tools and technology.

Conocimientos

Leadership

Customer experience

Communication

Team coaching

Descripción del empleo

MICHAEL KORS (Netherlands) BV is seeking an energetic Store Manager in Roermond to lead daily operations, drive exceptional customer experiences and grow the business.

You will coach and develop a diverse team, build strong client relationships, and collaborate across channels to boost omnichannel performance, with a focus on results and brand standards in a premium fashion environment.