Luxury Retail Sales Associate - Elevate Client Experience

Coach Netherlands B.V.; Rotterdam; On-site; EUR 28,000 - 35,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Ambassador Programme

Volunteer day

Employee discount

Social events

Job summary

Coach in Rotterdam is seeking a Sales Associate to deliver elevated, personalized shopping experiences and meet store sales goals. You will blend luxury retail service, omni‑channel selling, and teamwork to drive brand loyalty and revenue.

You will need 1+ year of premium retail experience, strong English, and the ability to work nights and weekends as required. The role includes a mix of selling, service, and daily store operations.

Qualifications

• 1+ years of sales experience in luxury retail or similar environment.
• Knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach and uphold style standards.
• Build client relationships through personalized styling and fashion advice.
• Drive sales through cross‑selling and upselling.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Complete daily operations including cash wrap, inventory, and merchandising.

Skills

Sales experience

English proficiency

Fashion knowledge

POS operation

Clienteling

Tools

POS systems

Mobile POS

Job description

Coach in Rotterdam is seeking a Sales Associate to deliver elevated, personalized shopping experiences and meet store sales goals. You will blend luxury retail service, omni‑channel selling, and teamwork to drive brand loyalty and revenue.

You will need 1+ year of premium retail experience, strong English, and the ability to work nights and weekends as required. The role includes a mix of selling, service, and daily store operations.