Luxury Store Manager: Guest Experience & Sales Leader

Tiffany & Co.; Netherlands; On-site; EUR 70,000 - 90,000; Full time

Job summary

Tiffany & Co. in the Netherlands seeks a Store Manager to lead sales, operations and security teams, driving sales plans and elevating the store experience. You will mentor staff, foster client relationships, coach on selling ceremonies and ensure exceptional guest service while managing back-of-house efficiency and compliance.

This role requires 8+ years in luxury retail leadership, flexibility for non-traditional hours, and strong product knowledge.

Qualifications

• 8+ years in retail store management, preferably luxury.
• Proven track record in achieving sales results.
• Fluency in French, Dutch and English.

Responsibilities

• Lead sales, operations and security teams to meet or exceed plans.
• Elevate in-store guest experience and coach on selling ceremonies.
• Ensure operational excellence and compliance with procedures.
• Hire, develop and retain talent to build a best-in-class team.

Skills

Retail leadership

Clienteling

Team coaching

Sales strategy

Multilingual communication

Tools

POS system

MS Office

CRM tools

Job description

Tiffany & Co. in the Netherlands seeks a Store Manager to lead sales, operations and security teams, driving sales plans and elevating the store experience. You will mentor staff, foster client relationships, coach on selling ceremonies and ensure exceptional guest service while managing back-of-house efficiency and compliance.

This role requires 8+ years in luxury retail leadership, flexibility for non-traditional hours, and strong product knowledge.