Luxury Client Advisor: Elevate Customer Experience

MCARTHURGLEN; Roermond; On-site; EUR 24,000 - 34,000; Full time

Job summary

MONCLER in Roermond is seeking a full-time Client Advisor to join our team at the Roermond Outlet. You will guide clients through the brand's values and heritage, building strong relationships and delivering a luxurious experience.

The role focuses on clienteling, after-sales care, and achieving personal and store targets, while upholding the company’s standards in a fast-paced luxury retail environment.

Qualifications

• Experience in sales, luxury/fashion preferred.
• International experience in professional or non-professional contexts.
• Passionate about retail, client service and commercial mindset.
• Strong understanding of luxury sector and product sensitivity.
• Fluent English; Dutch or German preferred.
• Willing to relocate is a plus.
• Digitally aware and open to new ways of working.
• Authorisation to work in the United Kingdom.

Responsibilities

• Creates a unique client experience and long-lasting relationships.
• Achieves excellent selling results and targets.
• Maintains Company Visual standards in store with VM team; stock management.
• Cooperates during inventories and stock checks.
• Works with the team energetically and reliably.

Skills

Customer service

Luxury retail

Sales excellence

Communication

English fluency

Dutch/German

Willing to relocate

Team player

Job description

MONCLER in Roermond is seeking a full-time Client Advisor to join our team at the Roermond Outlet. You will guide clients through the brand's values and heritage, building strong relationships and delivering a luxurious experience.

The role focuses on clienteling, after-sales care, and achieving personal and store targets, while upholding the company’s standards in a fast-paced luxury retail environment.