Client Advisor F/M - Roermond Outlet

Moncler; Roermond; On-site; EUR 26,000 - 38,000; Full time

Job summary

Moncler Roermond Outlet is seeking a full-time Client Advisor to welcome customers and deliver a memorable luxury shopping experience, guided by the brand's heritage.

You will build lasting relationships through personalized service, maintain visual standards, and work closely with the team to achieve store targets.

Qualifications

• Previous experience in sales roles, luxury/retail preferred.
• International experience in professional and non-professional contexts.
• Passionate about retail, client service and commercial mindset.
• Excellent understanding of the luxury sector and product sensitivity.
• Willingness to relocate is a plus.
• Fluency in English preferred; another language is a plus.
• Digitally aware and open to new ways of working.
• Ability to work in a fast-paced, changing environment.

Responsibilities

• Ensure a unique client experience and build long-lasting relationships.
• Achieve excellent selling performances and results.
• Maintain visual standards and stock management.
• Assist during inventories.
• Collaborate with team with energy and motivation.

Skills

Sales experience

Luxury fashion

International experience

Customer service

English fluency

Other language

Digital literacy

Adaptability

Job description

MONCLER is currently looking for a full-time Client Advisor to join our Team in Roermond Outlet.

We are looking for Client Advisors, with impeccable presentation and a natural elegance will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.

Responsibilities and tasks:

• Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
• Achieves excellent selling performances and results;
• Implements and maintains Company’s Visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;
• Actively cooperates during preparation and execution of inventories;
• Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.

Requirements:

• Previous experience in sales roles; Experience in structured Fashion Luxury/Retail Companies is a plus;
• Previous international experience both in professional and non-professional contexts;
• Passionate in Retail, Client service and commercial mindset;
• Excellent understanding of the luxury sector and product sensitivity;
• Willingness evolve in the organization, willingness to relocate is a plus;
• Fluency & sophistication in English is preferred, another language is a plus;
• Digitally aware and open to new ways of working
• Ability to work in a fast-paced, changing environment

Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.