Luxury Brand Floor Manager

PVH Corp.; Roermond; On-site; EUR 22,000 - 30,000; Full time

Job summary

PVH Europe and its Calvin Klein brand seek a Floor Manager for our store in Roermond. You will lead by example, energize the team, and ensure the best-in-class service and store standards that reflect our premium brands.

Join a dynamic, fast-paced retail environment at PVH, where we value agility, customer obsession, and a collaborative culture. The role combines leadership with hands-on store floor responsibilities to drive success.

Qualifications

• Experience supervising or specialist roles within a premium or luxury brand.

Responsibilities

• Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales and profit.
• Support the management team in personnel, product and merchandising functions and store results.
• Communicate daily with staff about sales goals, KPIs, store results, product sales and other information to provide unparalleled service.
• Hold briefings at the end of shifts to summarize performance and provide feedback and recognition.
• Execute and model best practices in customer service, store operations, loss prevention and point of sale.
• Achieve standards for personal sales results: sales vs budgets, sales per hour and units per transaction.
• Respond to and communicate with the Store Manager about competitors and community information that could impact business.
• Focus staff on the importance of building relationships with customers.
• Effectively manage customer complaints in a timely and effective way.
• Analyse store level reports and create action plans to improve results.
• Communicate with Store Manager on day-to-day operational issues.

Skills

Supervisory experience

People management

Communication skills

Team player

Job description

PVH Europe and its Calvin Klein brand seek a Floor Manager for our store in Roermond. You will lead by example, energize the team, and ensure the best-in-class service and store standards that reflect our premium brands.

Join a dynamic, fast-paced retail environment at PVH, where we value agility, customer obsession, and a collaborative culture. The role combines leadership with hands-on store floor responsibilities to drive success.