Brand Ambassador & Sales Associate - Luxury Fashion

PVH Corp.; Roermond; On-site; EUR 14,000 - 22,000; Full time

Job summary

Calvin Klein stores are the life and soul of our business. In Roermond you will deliver outstanding service, build relationships with customers, and help assemble outfits with product recommendations.

You’ll have prior hospitality or retail experience, strong communication, and the ability to adapt quickly in a fast-paced environment. PVH offers competitive benefits and an inclusive, diverse culture.

Qualifications

• Previous experience in hospitality or retail.
• Strong communication and ability to build relationships.
• Team player who can adapt quickly and work with pace.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• First point of contact for authorising discounts and resolving customer queries.
• Being a brand ambassador with in-depth product knowledge.
• Build and maintain professional relationships with our customers.
• Outfit building for customers and making further product recommendations.
• Assessing customers' needs and providing information on product features.
• Driving store KPIs and suggesting ways to improve.
• Ensuring shop and stock room maintenance, presentation and organisation are addressed.

Skills

Customer service

Communication skills

Teamwork

Job description

Calvin Klein stores are the life and soul of our business. In Roermond you will deliver outstanding service, build relationships with customers, and help assemble outfits with product recommendations.

You’ll have prior hospitality or retail experience, strong communication, and the ability to adapt quickly in a fast-paced environment. PVH offers competitive benefits and an inclusive, diverse culture.