London Hybrid: Digital Operations Lead

dentsu; Amsterdam; Hybrid; EUR 70,000 - 99,000; Full time

Job summary

Dentsu is hiring a Digital Operations Manager for the Global Data, Tech & Digital Operations Team, based in London with hybrid work. You will project-manage digital operational excellence across global client projects, optimise data governance, taxonomy and quality control, and bridge planning with execution teams.

You will collaborate with local market teams, monitor KPIs against data strategy, and drive scalable processes that improve outcomes for high-profile clients while embracing evolving

Qualifications

• Extensive Digital Media Operations experience in agencies, digital platforms, or programmatic networks.
• Strong working knowledge of digital media platforms (e.g., Google Marketing Platform, Ad servers, DSPs, Ad verification, Creative Management, Paid Social).
• Experience with web analytics tools and DCO is advantageous.
• Proven ability to execute technically and resolve issues.
• Experience leading formation and deployment of new processes across teams.
• Ability to understand end-to-end media workflows and ad tech setups across platforms.
• Strong organisational skills, detail-oriented with multi-market coordination.
• Clear communicator translating technical concepts to diverse stakeholders.
• Curiosity and willingness to learn as platforms evolve.

Responsibilities

• Develop consistent best practice operational processes with global and local teams.
• Rollout and adoption of processes to drive high-quality client deliverables.
• Align media operations workflows with insights and reporting for global clients.
• Create playbooks for clients and internal teams.
• Document and monitor platform configurations and health in collaboration with offshore teams.
• Ensure digital platforms deliver correct data to support reporting and insights goals.

Skills

Digital Operations

Digital platforms knowledge

Web analytics

Technical execution

Process development

Multi-market management

Communication

Continuous learning

Collaboration

Job description

Dentsu is hiring a Digital Operations Manager for the Global Data, Tech & Digital Operations Team, based in London with hybrid work. You will project-manage digital operational excellence across global client projects, optimise data governance, taxonomy and quality control, and bridge planning with execution teams.

You will collaborate with local market teams, monitor KPIs against data strategy, and drive scalable processes that improve outcomes for high-profile clients while embracing evolving